We're building the most powerful growth engine for African startups and their founders.

Founders Factory Africa (FFA) is unlike any place else you’ve ever worked. We are venture builders dedicated to solving some of Africa’s biggest challenges and capitalizing on it’s incredible potential by leveraging market and tech opportunities. Over the next five years, we’ll build 40 businesses from scratch and scale 100 existing growth-stage ventures through our venture development programs. Backed by leading corporates, such as Standard Bank – the continent’s largest bank – we have access to their vast resources, infrastructure, and expertise and will bring those to bear for all our ventures and entrepreneurs. Starting with FinTech and HealthTech, FFA will expand our focus as we grow, adding other sectors that include retail, transportation, energy, and education.

Our Culture

Our goals are audacious, and we want to work with people who share our passion for pursuing transformation at scale. We believe that good ideas can come from anywhere - not just the top - and we love to build our way out of uncertainty. At FFA, you will work with and meet outstanding and diverse talent from across the continent and help us build a collaborative, inclusive, and supportive network. You will work faster (and learn faster) than you ever have before.

With offices in Johannesburg and London, we are building an ambitious, talented, and passionate team, ensuring that Founders Factory Africa is the continent’s best partner for founders.

We’re looking for an enthusiastic intern to join our high-growth, venture development company. You’ll have a passion for making a difference within the African start-up ecosystem. You will ideally have prior exposure to building and delivering digital content and be interested in learning more about this space. This is a 3-month role during which you will be working with the FFA partnerships team and interacting with all other team members on a regular basis. This is also an opportunity to get direct exposure to a venture development company building and scaling over 100 startups across the continent. This means direct interaction with teams across the continent, cross-functional exposure (e.g. technology, product, marketing, investment etc) and a focus on what’s new within the world of tech startups in Africa.

Corporate | Startup collaboration is widely recognised as offering great opportunities for corporates and startups involved. Across Africa however, there is little local content and few locally focused conversations on the topic. We are looking for a rock star content manager to create a buzz across corporates on the continent to showcase the value and bring out the best practice to drive greater corporate | startup collaboration and generate opportunities for Founders Factory Africa and our portfolio businesses.

About you

• The ideal candidate is passionate about building a brand identity and online presence through the management and dissemination of multimedia content online – ideally focused on enterprises (corporates). This involves developing content strategies, growing an online community and tracking that community's growth, among other duties.
• Deep passion and curiosity for tech and start-ups and a hunger to learn
• Loves creating and curating quality content to tell a story, shift perceptions and drive ACTION·  
• Experience running digital marketing campaigns across FB/Google/Twitter/LinkedIn/Others
• Understands what buttons to push across what platforms to get most ROI out of all content
• Obsesses about metrics and anchors them in everything you do
• Has a track record of building a following on social media through delivering a cross-platform content strategy
• Outstanding people skills, humility, hustle and resilience

Peach Payments enables businesses to easily accept payments on their websites and mobile apps. We build online payments systems for Africa.

Our goal is to deliver an awesome experience for our customers and users. In everything we do, we strive to make it as easy as possible for our merchants to focus on their business while we take care of their payments needs.

Today we work with businesses in South Africa and Mauritius and are now rapidly expanding our presence to other countries across Africa.

Come join the team that is changing the way businesses and consumers transact online in Africa.

We like individuals who are willing to go the extra mile, take ownership and initiative. We encourage our team members to take that extra step to make an impact on the business and their careers.

The Opportunity

Operations Specialists are the superheroes behind the seamless experience that we offer our merchants and partners.

As an operations specialist you are part of the team that manages the day to day operations of Peach Payments and also interact with our customers and banking partners on a daily basis. Since we are a small team this also leads to potential leadership opportunities within the organization in a 1-3 year time frame.

Responsibilities

Since we are a fast growing business and team, the roles and responsibilities for the team members will rapidly evolve and change over the course of the year as the individual develops.

Some responsibilities will include:

• Support merchants with technical integration of our API's
• Merchant Training on Peach Payments systems
• Partner management - Engage with our banking / payment partner to facilitate key processes
• Manage and facilitate on-boarding of new partners
• New Merchant On-boarding
• Operations support - day to day operations support for merchants
  

The Role:

Peach needs a strong analytical, experienced B2B demand marketer to help us continue to scale our growth in Africa. As a member of the team you will help us build the practice and experiment with digital journeys, media, creative and messaging to garner best practices that help grow our user base and revenue.

We’re looking for a curious, data-driven and determined performance marketer who has experience managing multi-channel digital marketing campaigns that drive both leads and pipeline, measured against efficiency targets.

About us:

Peach Payments make online commerce and digital payment acceptance easier and more accessible across all Africa. Based in Cape Town, South Africa, we work with small and large sellers to provide a complete toolkit to accept, manage and disburse payments through web and mobile. Our merchant partners include your favorite food delivery services, whether you are ordering in or using a meal kit, travel services that can help you book your next getaway adventure and even your neighbor’s side-hustle e-commerce store. For these partners and their customers, we aim to provide delightful experiences that make it as easy as possible to facilitate online payments.

What you’ll do:

• Partner with the sales team to help define and understand their target segments and lead planning for campaigns and tactics we can use to drive leads within those segments.
• Determine media, creative and messaging to drive customer acquisition
• Participate in exploratory conversations with platform partners and payment partners that will allow us to accelerate pipeline and user growth
• Create and manage paid media campaigns to drive lead volume to the sales team
• Drive strategy for acquisition marketing with an eye on driving measurable results across all segments.
• Drive step function changes in acquisition driven growth globally in Peach Payments’ target segments, primarily for our Small & Medium Enterprises (SME)
• Contribute to our content marketing priorities by selecting subjects and managing freelancers to create the content
• Partner on unstructured analysis to identify pain points/gaps for various conversion events.
• Lead the paid media strategy, planning and execution to develop and activate multi-channel strategies while growing traffic and achieving favorable lifetime value versus cost of acquisition, as well us upper funnel metrics like Reach, Cost per Click, Cost per Lead, Marketing to Sales lead conversions.
• Conceptualize and write email campaigns for sales lead generation in Freshsales and Mailchimp
• Drive overall planning of conversion and optimization goals for various measurable time periods. Identify appropriate data sources, reporting and processes to continuously measure and optimize
• Conceptualize, document and execute a test and learn tactical plan by journey, channel, creative that can be shared with internal partners like website engineering, design and sales to concept and launch tests aimed at driving increased lead volume and quality
• Continuously evaluate our tools and channel stack. Make recommendations for how we can augment them to increase efficiency, insight, and performance

We are looking for an experienced sale associate to join our growth team and grow our business across a diverse merchant base and industries in South Africa.

Please visit www.PeachPayments.com to learn more about us. This position will be based in Johannesburg, South Africa.

As a Sales Associate you will:

• Take ownership of sales and business growth in your territories / regions to meet your targets
• Identify high-potential prospective customers and grow new revenue from businesses of all sizes
• Build and maintain relationships with executives, operational teams and developers
• Define and execute new sales strategies to effectively showcase Peach Payments
• Work with the product and operations teams to help design new products to solve problems for your merchants
• Identify and develop partnership opportunities with development agencies, industry players and other complimentary businesses
  

Overview:

• We welcome applicants to join our Client Onboarding Team, which provides first-class support to our users.
• We’re looking for crypto fanatics who have the capacity to get stuff done because they love helping people.
• We’re a startup operating in a fast-paced environment. Everyone here works exceptionally hard. You must be willing to work some evenings and weekends where necessary.

Responsibilities:

• Ensure individual and corporate clients receive a high quality onboarding experience;
• Conduct due diligence on new clients;
• Coordinate directly with our Compliance Team to implement Know-Your-Customer and Anti-Money Laundering (KYC/AML) procedures;
• Develop and maintain procedural documentation and training materials to help record our processes and scale the team;
• Strive to make your work as efficient as possible by creating or improving processes and automating as much of your work as possible.

We’re looking for an experienced, ambitious and driven Product Manager to join us in changing the way people send and receive parcels - a cross functional collaborator who can bring all the pieces of the puzzle together. As Pargo’s first Product Manager, you will take the lead on delivering new products to market as well as work closely with the exec team to set the product roadmap and strategy. This is the perfect opportunity for an experienced Product Manager to add enthusiasm in delivering new products and services while building towards a Head of Product role.

We offer a dynamic work environment, competitive remuneration, and a chance to be part of a fast-growing business that is busy disrupting the logistics landscape in South Africa and the rest of the continent.

What You Will Do

Working with the tech, design, sales and marketing, operations teams and our logistics partners, you will plan, design and launch new product offerings into the market. This role will see you defining short to medium-term product roadmaps and ensuring we deliver a phenomenal product. Working collaboratively with our exec team, you will be responsible for our product, its end-to-end features, including third-party operational partners.

• Build an understanding of our clients and end-users through market research and customer engagement in order to adjust development accordingly
• Interact with existing clients and end-users to determine new offerings and features and validate ideas
• Develop and manage the product roadmap, prioritising in line with the strategy and business objectives by determining and managing budget, scope and time constraints
• Overseeing the development of our product by planning resources and timelines and coordinating with external parties
• Engage with third-party logistics providers to ensure cost-effective service to deliver an end-to-end product
• Stakeholder management – you are the link between stakeholders and our operations and development team, ensuring buy-in and the delivery of clear instructions and deliverables for our developers
• Adopting a mindset of product iteration, responsible for evaluating progress at each stage of the development process

Ozow is the future of payment — a world-class easy, automated, and ultra-secure EFT solution that helps customers pay in just a few seconds and merchants can initiate Ozow payments through a variety of payment platforms, such as SMS, eCommerce, eBilling, QR Code and instore Point-of-Sale (POS).

We’re looking for candidates who can inspire us and be inspired by us. Join us on our journey as we become the industry leader that provides the simplest and easiest way to pay. And while we’re on our way to building an inclusive payments market, we’re building an equally inclusive workforce.

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More about this Ozow fantastic position

This role is perfect for you if you are an experienced individual who wants to supercharge their career by experiencing first-hand what it is like to be part of an energetic, extremely fast-growing company.

As the Paid Media Specialist you will be responsible for planning, implementing, and optimising display, search, and video campaigns. This role requires the ability to operate on both a strategic and tactical level – from planning to implementation, to reporting.

You will partner with Ozow's internal teams (KAM, PM, Creative, Strategy) to:

• manage and optimize media buys (including digital display, search, social, mobile etc.)
• monitor the evolving media landscape and help develop best practices for the company  
  
• develop a deep knowledge of all media platforms including Google Search, Google Display, YouTube, Facebook, Twitter, Programmatic and other premium media providers

Ozow is the future of payment as we know it. An oh-so (or Ozow) easy, automated and ultra-secure EFT solution that helps customers pay in just a few seconds, merchants can initiate Ozow payments through a variety of payment platforms, such as SMS, eCommerce, eBilling, QR Code and instore Point-of-Sale (POS).

Ozow is bringing commerce to a wider audience, promoting financial inclusion and innovating for our customers. Paying with us is Ozow easy, Ozow fast and Ozow trusted!

Job Description
This role resides on the Marketing team of Ozow Payment acceptance & experience, part of the consumer payments organization. You will bring prior experience creating new brands and/or rationalizing existing brand portfolios. You have experience leveraging consumer insights to discern a brand’s sweet spot – the intersection of customer desire with the company’s unique strengths. We are obsessed with understanding the needs of our customer throughout their entire journey and are on a mission to elevate their end-to-end payments experience. The cross-portfolio scope of this endeavour requires that you show up as a discipline expert, with an innate ability to earn trust of key stakeholders.

In this role, you will enjoy collaborating with marketing, product management, UX, and design teams across multiple organizations. You will frequently author strategy documents which you will deliver to the most senior leaders of the company. A passion for thinking big and beyond traditional brand constraints will enable you to thrive in our culture of invention.

You will

• Own Brand voice and strategy, including the setting of style guides, brand guidelines, brand vision and value proposition for short as well as long term

• Collaborate with key internal stakeholders to define and communicate strategic positioning for ad products among existing and potential advertisers

• Shape the core narratives with our advertisers and agencies and bring them to life through content, high-touch events, scaled communication campaigns and other media channels  

• Act as strategic lead for new feature updates/ go to market strategies and all marketing initiatives

• Build and measure customer-obsessed content across channels; such as on-stage keynotes, sales presentations, and blog and website content

• Plan and help execute all communications and media actions on all channels, including online and social media ·

• Use compelling and comprehensive data to measure performance of programs and drive innovation

Ozow is the future of payment — a world-class easy, automated, and ultra-secure EFT solution that helps customers pay in just a few seconds and merchants can initiate Ozow payments through a variety of payment platforms, such as SMS, eCommerce, eBilling, QR Code and instore Point-of-Sale (POS).

We’re looking for candidates who can inspire us and be inspired by us. Join us on our journey as we become the industry leader that provides the simplest and easiest way to pay. And while we’re on our way to building an inclusive payments market, we’re building an equally inclusive workforce.

More about this Ozow fantastic position

Ozow is looking for a Recruitment Specialist to undertake all hiring activities, from advertising open roles to interviewing candidates and closing hires. Recruitment Specialist responsibilities include connecting with potential candidates online and offline, screening applications and supporting hiring managers. If you have experience evaluating candidates for roles of various fields and seniority levels, we’d like to meet you.

Ultimately, you will be responsible for hiring qualified people while maintaining a positive candidate experience.

Your roles and responsibilities

• Build and report on quarterly and annual hiring plans
• Finding candidates who raise the bar for the roles we are looking for and convincing them to join us
• Getting the word out that Ozow is an amazing place to work
• Collaborating with our hiring leads to help select the best people for the job and win them over
• Create and publish job ads in various portals
• Network with potential hires through professional groups on social media and during events
• Collaborate with hiring managers to set qualification criteria for future employees
• Screen resumes and job applications
• Conduct initial phone screens to create shortlists of qualified candidates
• Interview candidates in-person for a wide range of roles (junior, senior and executive)
• Track hiring metrics including time-to-hire, time-to-fill, and source of hire
• Design, distribute and measure the results of candidate experience surveys
• Train and advise hiring managers on interviewing techniques and assessment methods
• Host and participate in job fairs
• Follow up with candidates throughout the hiring process
• Maintain a database of potential candidates for future job openings
• Provide new ways of improving the Recruitment functionality through innovation and automation
  

Ozow is the future of payment as we know it. An oh-so (or Ozow) easy, automated, and ultra-secure EFT solution that helps customers pay in just a few seconds, merchants can initiate Ozow payments through a variety of payment platforms, such as SMS, eCommerce, eBilling, QR Code and instore Point-of-Sale (POS).

Ozow is bringing commerce to a wider audience, promoting financial inclusion, and innovating for our customers. Paying with us is Ozow easy, Ozow fast and Ozow trusted!

Job Description

The purpose of this role is to drive business and operational excellence for Client Success. This means both externally focussed in terms of driving optimisation and productivity improvements with client accounts as well as internally in terms of optimising systems, tools, and processes to improve efficiencies and client engagement.

The role is diverse and will require the following focus:

1. Account Management – management of account tiers that do not have dedicated CS Managers
2. Business Excellence – enhance client engagement and communication
3. Operational Transformation – Drive operational efficiencies in CS through tools and innovation
4. BI – Reporting of key CS metrics to relevant stakeholders to ensure complete visibility across people, process & technology

You Will:

• Optimise the client experience in terms of their engagement with Ozow through digital and automated channels eg. Ozow Website, Training Portal, etc
• Engage with existing clients to fully understand their needs from revenue growth and payment product perspective, and find an opportunity to cross and up-sell to them
• Identify and drive performance improvements for existing clients through rigorous data analysis
• Perform data analysis to track and report on key CS metrics
• Utilise Lean & Six Sigma methodologies to identify performance, product and operational gaps versus industry/competitor benchmarks
• Drive Client Experience excellence through improvements in performance and client satisfaction
• Rethinking operations end-to-end, incorporating digitalization / new advanced technologies along the whole value chain.

• Adapting and embracing new technologies and new business models. Keeping up with new technologies to drive efficiencies & optimisation ie. AI, RPA, etc
• Cultural Transformation and creating a culture of Operational Excellence and Innovation

• Perform regular competitor analysis to evolve and enhance Ozow’s value proposition to existing clients

MFS Africa is a leading pan-African fintech company that operates the largest digital payments hub on the continent. The MFS Africa Hub is connected to over 180 million mobile wallets in Africa, offering unparalleled reach for mobile money operators, banks, money transfer operators, corporates and a growing number of SMEs. We power cross-border, cross-platform payment services for partners across the continent. We enable remittance and other payment services for partners serving the African diaspora globally.

MFS Africa recently acquired a fast-paced and dynamic company based in East Africa called Beyonic and is in the process of integrating it into the larger company. Beyonic is a fintech startup, founded in Uganda in 2013 and is focused on improving digital financial infrastructure, services, and access for enterprises operating in emerging market economies. It connects enterprises to millions of base-of-the-pyramid consumers on mobile networks and banks in several African countries. We are looking for a Strategy and Sales Support Manager, who will support the Executive Vice President Beyonic (EVP Beyonic) to execute the Beyonic commercial strategy and deliver on commercial targets.

Duties and responsibilities

• Serve as a strategic adviser to the EVP Beyonic
• Identify and implement commercial best practices to support pivoting Beyonic to a truly SaaS product
• Undertake thorough revenue and margin analysis and provide SaaS pricing recommendations
• Track and report the performance of commercial metrics
• Maintain oversight of the Beyonic sales pipeline and the progress of key deals
• Provide deal support to the EVP Beyonic and the Beyonic Sales team as required, including standardized sales collateral, pitches, pricing, and contracting guidance
• Work closely with the Strategy & Sales Support Director to ensure co-ordination of the wider commercial strategy

MFS Africa is a leading pan-African fintech company that operates the largest digital payments hub on the continent. The MFS Africa Hub is connected to over 180 million mobile wallets in Africa, offering unparalleled reach for mobile money operators, banks, money transfer operators, corporates, and a growing number of SMEs. We power cross-border, cross-platform payment services for partners across the continent. We enable remittance and other payment services for partners serving the African diaspora globally.

We seek a dynamic, seasoned Finance project manager to assist the CFO with the implementation of the finance road-map. As Finance Project Manager, you will work closely with the CFO and the finance leadership team to drive the successful and timely implementation of individual projects and initiatives contained therein. The successful candidate will need to develop a deep understanding of the workings of the MFS Africa Hub and combine it with their own experience of creating a world class finance function.

This position will based in Johannesburg, South Africa, however, candidates from locations outside of South Africa will also be considered. This is a 12 month contract position.

What will you be doing?

• Review the existing finance road-map and suggest any improvements
• Develop a project plan which breaks down each key milestone of the road-map into components projects and initiatives
• Liaise with all relevant stakeholders to ensure a thorough understanding of the requirements and implications of each project
• Implement and manage each project to completion within the timelines and framework of the greater finance function road-map
• Provide support and assistance to the CFO in the implementation of other ad-hoc projects

Meerkat is a new generation financial wellness business committed to making a real difference in the financial lives of our customers, and fast. We have developed simple solutions with savings at the heart. We help customers gradually reduce their reliance on debt and improve their financial health. We’ve changed thousands of lives through our debt consolidation service through which we offer professional and confidential counselling services that can be conducted over the phone. We’re also an authorised financial services provider that understands the value of good advice. Our Credit Life business offers comprehensive cover at lower premiums, and we’re just putting together the finishing touches on our simple savings solution and funeral plan which will launch early 2020. We are looking for motivated and talented individuals to join our team. The goal of this internship is to fill gaps in analytical skills and better prepare you for a future career in a fast growing fintech startup. As an intern, you will be working closely with a supervisor and other colleagues who will provide you with hands-on projects and routine tasks. Interns will be able to apply classroom based knowledge to projects and gain essential workplace skills needed to be career ready. Meerkat is dedicated to developing successful leaders, and we strive to make this internship as realistic and informative as possible.

Job Duties and Responsibilities

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• Conversion analytics
• Attribution modelling
• Inputting client profiles with personal data and ensuring data integrity
• Cross-sell profitability
• Customer segmentation analysis
• Customer Lifetime value analysis
• B2B client segmentation

About this role: 

“Are you an enthusiastic, self-motivated, revenue-oriented professional with a proven track record of managing and retaining a portfolio of customers?  If so, Skynamo is looking for driven Customer Success Managers to develop customer relationships that promote customer retention, loyalty, and revenue growth.   

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The primary responsibility of a Mid-Market Customer Success Manager (CSM) is to build and maintain relationships, across varying levels of seniority, with their assigned portfolio of mid-market clients. The Mid-Market CSM is responsible for achieving a renewal quota and a sales quota amongst other assigned customer objectives. CSMs are responsible for following an appropriate sales and retention strategy for each of their clients. Understanding the client environment and identifying what needs the client has, will guide the CSM to ensure to those needs are met.  

The financial package for this role includes a basic salary and a healthy commission. Commission eligibility based on achieving retention and growth quota.

Skynamo aims to be an inclusive workplace, committed to diversity across race, gender, age, religion, and disabilities.

About what you will do: 

• Own customer retention and success by ensuring that client renewals happen on time 
• Work with internal Skynamo teams to ensure the smooth and successful implementation of Skynamo technology  
• Identify appropriate growth opportunities within the assigned customer base to increase further adoption and expansion of Skynamo’s technology. 
• Deliver and communicate ROI for our clients, throughout the customer lifecycle 
• Maintain a thorough understanding of Skynamo’s technology offering and the application thereof, in order to address customer questions and provide solutions to the customer’s business challenges
• Be a trusted partner for the customer on use-case as well as product functionality and be their primary point of contact  
• Maintain a cadence of communicating with customers about their adoption and continued use of Skynamo, including monitoring their sentiment towards Skynamo
• Represent the voice of the customer to inform Skynamo’s product development road map 
• Identify opportunities for customers to act as Skynamo advocates (i.e. Testimonial and cast study opportunities) 
  

We’re looking for an experienced, ambitious and driven Implementation Project Manager to lead and manage the on-boarding and integration process of new clients. We offer a dynamic work environment, competitive remuneration, and a chance to be part of a fast-growing business that is busy disrupting the logistics landscape in South Africa and the rest of the continent.

What You Do

Your main responsibility will be to manage the implementation process for new clients and ensure they are operational in the shortest possible time. You will be working closely with the client and liaising internally with our sales-, tech-, operations- and marketing team . This role will see you defining client specific requirements, developing and managing project plans that integrate systems and operations for a quick and smooth go-live.

• Work with clients to understand their processes and requirements to lead a successful implementation, meeting timelines
• Involve pre-sales product demonstrations or provide assistance in scoping projects or developing proposals.
• Coordinate and prioritize project tasks, manages timelines, maintain project plans and communicates status to clients, project sponsors and senior management
• Work with internal and client tech teams
• Coordinate and ensure alignment with our own operations teams and outsourced operational service providers
• Ensure appropriate training with client, internal and pick up point staff is completed
• Determine technology, process and people innovation at Pargo to continuously improve our implementation and integrations journey
  

LifeCheq is a fast growing and innovative, tech-based financial consultancy firm operating in both Cape Town and Johannesburg. We help clients link their goals and values to an actionable roadmap, and help them achieve these goals. We’re looking for a results-driven Solution- sales experts to actively seek out and engage customer prospects.

The Sales Specialist is a customer-focused sales professional who leads the Pre-Sales effort by creating opportunities and engaging with clients to develop a a customer-centric sales value proposition.  The Sales Specialist works with the client in order to recommend, develop and propose appropriate customer solution and services offerings.

The Sales Specialists primary role is to a) establish a trust relationship with the client, b) develop a strong understanding of the customer's goals, and c) propose a LifeCheq solution that provides a positive impact and meaningful to help the client develop his/her financial goals. The Sales Specialist owns the initial client engagement process and supports the client until they are handed over to an internal Consultant.

The Sales Specialist should have a strong understanding of the sales process, excelling at engaging with leads, building relationships, and closing deals. The ideal candidate will be a quick learner with strong negotiating skills, and the ability to showcase our offerings in a compelling way. Often tasked with giving presentations and attending networking events, it’s essential that our sales specialist be personable and professional.

Role outline

• Reach out to customer leads (supplied by the marketing team) through cold calling
• Explain the LifeCheq value proposition for our sessions and masterclasses and book onboarding meetings and sign up clients
• Prospect for leads via LinkedIn and other channels
• Achieve agreed upon sales targets and outcomes within schedule
• Follow up with clients after sales to get feedback and generate referrals from clients
• Follow up to ensure that clients have completed the onboarding process and are getting their plans done by a consultant where relevant
• Attend events and sell the LifeCheq proposition to attendees to drive both referrals from clients and lead sign ups
• Establish, develop and maintain positive business and client relationships
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Coordinate sales effort with team members and other departments
• Assist with the ongoing development of the sales process

How will you be measured?

• 40 subscribers added per month through Masterclasses and workshops, or as amended from time to time as marketing processes and lead quality changes  
• Attend 1 event per week (after hours from 5 to 8pm) and generate leads through client interaction (leads generated from the event per target )
• Referral rate from the clients you converted
  
  

JinPay is on a mission to help business owners move money around the world seamlessly, together. We aspire to be an innovative global payments platform that helps businesses to grow by making it easier, more affordable and safer to send and receive money around the world. We are looking for a target driven Sales Associate to join us on our adventure. JinPay is an international money transfer provider for private individuals and businesses. We are a startup that is disrupting the industry providing seamless technology driven solutions.

This role is a commission only role, perfect for someone with experience in the money transfer industry who is a self managed go getter. This role is available immediately and will be remote and you will be working directly with the founder of the business to take it to the next level.

The ideal candidate would be someone that has previous sales experience, a passion for financial markets, is highly ambitious and entrepreneurial. This is a unique opportunity to be able to write your own cheque every month. It will be up to you as to how much you can earn which will depend on effort and dedication.

Responsibilities:

• Generate new business leads by identifying target businesses, prospecting and contacting them to set up presentations with the founder.
• Generate new business through excellent sales, presentation, and negotiation skills
• Work with a target of 100 businesses per week leading to 10 presentations per week
• Keep up to date with market news and events
• Adhere to and keep up to date with all internal and external controls, legal, compliance, and regulatory requirements.

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Description

Electrum is a high growth FinTech company based in Woodstock, Cape Town. We are South Africa’s leading payments software experts and build cloud-based transaction processing software that is used by major banks and retailers. We hire extremely smart people and offer great opportunities for personal growth and career progression. You will be joining a dynamic, highly skilled and delivery focused team. Our work environment is relaxed yet results-driven.

About the Role

We are looking for a UX designer who dabbles in UI design to help us create clean and intuitive user workflows for our enterprise software offerings. You will work closely with Product and Engineering, as well as directly with our customers, to understand Electrum’s products and their value, and translate that value into sublime user experiences.

Opportunities

Electrum offers a space for you to establish your craft in a young and dynamic enterprise software environment. You will have the opportunity to embed UX design as an essential part of our product development process. By enabling our customers, who represent a variety of personas, to experience real value from our products, you will play a significant role in moving Electrum toward our strategic goals.

Responsibilities

• Illustrate design ideas using appropriate means, such as user stories, user journeys, UI sketches, storyboards and process flows.
• Design and deliver wireframes and UI mockups to prototype new product features.
• Take a user-centered and evidence-based design approach and rapidly test and iterate designs.
• Assist in gathering and evaluating user requirements as part of a cross-functional team.
• Design graphic user interface elements, like menus, tabs and widgets.
• Develop and adhere to style standards on fonts, colours and images.

About Bridgement

Bridgement is breaking down the barriers to access finance for small businesses in South Africa. Traditional loans from banks and other lenders have a slow application process, have strict criteria, require a lot of documentation, and inflexible terms. In contrast, we use cutting-edge technology and artificial intelligence to offer flexible finance online, with a 2-minute application, no documentation required, and a decision in a matter of hours. We’re a rapidly growing FinTech start-up, backed by Capricorn and the greater Yellowwoods group, best known for their investments in and ownership of Nandos, Hollard, Clientèle, Direct Axis, and Budget Group. However, we are still near the start of our journey because we aim to issue over a billion Rand in finance to small businesses within a decade.

Roles & Responsibilities

As a Sales Consultant you’ll be dealing with inbound sales enquiries from existing and new clients sourced from various channels. You will need to understand our customers’ business needs and help them obtain the finance they need to grow their businesses.

You will be:

• Selling our business funding solutions to a wide range of SMEs in South Africa.
• Engaging and building relationships with SME business owners.
• Supporting new and existing clients on digital channels.
• Assisting clients with completing our online application, obtaining any missing information, and ensuring completeness of applications.
• Following up on and nurturing leads.
• Driving and closing on new-business leads as well as repeat-business from existing customers.
• Responsible for meeting monthly sales and performance targets.
• Using our analytical and CRM systems to manage, track and communicate with customers via email, phone and live-chat.

Bolt is one of the fastest growing startups in the world with over 30M happy customers in 35+ countries, from Europe to Mexico to Africa. We’re building the future of transport – one platform that helps you move around in your city and get food delivered fast. Quick, convenient and affordable for everyone, as transport should be.

We have launched our new food delivery service in Cape Town and we are looking for a Restaurant Sales Manager who can help us establishing partnerships with local businesses.

Let's build the future of transportation together!

What you'll be doing:

• Identify and contact restaurants that are a perfect fit for Bolt Food
• Manage the pipeline of new potential restaurant partnerships
• Build strategic relationships with restaurants and negotiate better partnerships terms with their owners
• Organise restaurant-facing campaigns that will increase restaurants and Bolt Food orders and revenue
• Lead our onboarding teams to smoothly activate the best restaurants on our platform
• Manage mission-critical teams that drive the daily operations (e.g. on-boarding, activations) of the restaurants

Bolt is one of the fastest growing startups in the world with over 30M happy customers in 35+ countries, from Europe to Mexico to Africa. We’re building a transport platform to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.

We are looking for a PR Manager to join the Bolt PR team and help us tell our story across our African markets.

You will be based in one of our main offices in Nairobi (Kenya) or Johannesburg (South Africa). You’ll report to the Head of Communications and will be part of an international team working in different cities in Europe and Africa, with readiness to travel within your region and to our HQ in Tallinn, Estonia.

Let’s build the future of transport together!

What you'll be doing:

• Make sure that Bolt is known and trusted in all of our target markets in the region to enable us to launch new markets and grow existing ones
• Develop PR strategies, from corporate to consumer PR, to build awareness of Bolt
• Plan, deliver and measure results for PR activities in order to ensure consistent positive coverage for the company
• Develop and run an agency network to help deliver our targets in the region
• Manage crisis communications
• Support employer brand-related activities in your region
• Work together with marketing and social media teams on integrated campaigns

Bolt is one of the fastest growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Mexico to Africa. We’re building the future of transport – one platform that connects you with cars, motorcycles, scooter sharing, and anything else you need to move around in your city. Fast, convenient and affordable for everyone, as transport should be.

We believe in a future with less car ownership and flexible urban mobility. By bringing reliable on-demand transport to the masses, we’re helping cities evolve towards decreased traffic congestion and pollution. Having reached a $1B valuation in just 5 years, we’re all about hyper-fast growth. And we’re just getting started.

We are looking for an experienced Customer Support Specialist, who will make it easy and effortless for all Bolt users regardless of their country of location.

Let’s build the future of transportation together!

What you'll be doing:

• Represent Bolt in any Dutch and English spoken market
• Support all Bolt's users and help them get the most out of our apps
• Create loyal fans by showing them we really care
• Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt's customer support
• Be a key player in building a support team in a challenging growth environment

Bolt is one of the fastest growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Mexico to Africa. We’re building the future of transport – one platform that connects you with cars, motorcycles, scooter sharing, and anything else you need to move around in your city. Fast, convenient and affordable for everyone, as transport should be.

We believe in a future with less car ownership and flexible urban mobility. By bringing reliable on-demand transport to the masses, we’re helping cities evolve towards decreased traffic congestion and pollution. Having reached a $1B valuation in just 5 years, we’re all about hyper-fast growth. And we’re just getting started.

We are looking for an experienced Customer Support Specialist, who will make it easy and effortless for all Bolt users regardless of their country of location.

Let’s build the future of transportation together!

What you'll be doing:

• Represent Bolt in any French and English spoken market
• Support all Bolt's users and help them get the most out of our apps
• Create loyal fans by showing them we really care
• Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt's customer support
• Be a key player in building a support team in a challenging growth environment

Bolt is one of the fastest growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Mexico to Africa. We’re building the future of transport – one platform that connects you with cars, motorcycles, scooter sharing, and anything else you need to move around in your city. Fast, convenient and affordable for everyone, as transport should be.

We believe in a future with less car ownership and flexible urban mobility. By bringing reliable on-demand transport to the masses, we’re helping cities evolve towards decreased traffic congestion and pollution. Having reached a $1B valuation in just 5 years, we’re all about hyper-fast growth. And we’re just getting started.

We are looking for a talented Customer Support Specialist, who will make it easy and effortless for all Bolt users regardless of their country of location.

Let’s build the future of transportation together!

Bolt is one of the fastest-growing startups in the world with over 30M happy customers in 35+ countries, from Europe to Mexico to Africa. We’re building the future of logistics – one platform that connects you with cars, motorcycles, scooter sharing, or food delivery from your favourite restaurant. Fast, convenient and affordable service for everyone.

We are looking for a Business Sales Managers to join our team. You’ll be the face of Bolt for Business, identifying potential clients, getting them excited about the possibilities, then negotiating and signing them.

B4B has big targets, the product is evolving getting better and better and our ambitions are high - aiming for 10X growth in the next 12 months. To achieve that, we’re looking for focused, hungry people, brimming with ambition and talent - just waiting for the opportunity to show us what they can do. In this role, you’ll get plenty of autonomy, authority and you’ll be closing big deals every day with real businesses. It’s an amazing time to join!

Let’s build the future of business transportation together!

What you'll be doing:

• Responsible for the whole sales chain, including prospecting, cold calling and planning meetings
  
• Proactive sales of Bolt for Business solutions to mid and large size customers
  
• Achieve growth and hit sales targets
  
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Account manage your biggest clients, develop and grow them
• Give market feedback to the product team regarding Bolt for Business solutions
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Design and implement a strategic business plan that expands the company’s customer base and ensure its strong presence

Bolt is one of the fastest-growing startups in the world with over 30M happy customers in 35+ countries, from Europe to Mexico to Africa. We’re building the future of logistics – one platform that connects you with cars, motorcycles, scooter sharing, or food delivery from your favourite restaurant. Fast, convenient and affordable service for everyone.

We are looking for ​Business Sales Lead to join Bolt for Business. You’ll be leading Bolt for Business in South Africa, leading and building the local team, whilst identifying, working and closing your own deals with the biggest Tier 1 clients.

B4B has big targets, the product is evolving, getting better and better and our ambitions are high - aiming for 10X growth in the next 12 months. To achieve that, we’re looking for focused, hungry people, brimming with ambition and talent - just waiting for the opportunity to show us what they can do. In this role you’ll get plenty of autonomy, manage a team and you’ll be closing significant deals with the biggest businesses. It’s an amazing time to join!

Let’s build the future of business transportation together!

What you'll be doing:

• Managing the in country sales team and performance
• Responsible for the country sales chain and KPIs
• Interviewing and building your local team
• Driving, coaching, performance managing and motivating your team
• Proactive sales of Bolt for Business solutions to Tier 1 clients
• Achieve country and personal growth and sales targets
• Build and promote strong, long-lasting Tier 1 customer relationships by partnering with them and understanding their needs
• Account manage our very biggest clients, develop and grow them
• Give market feedback to the product team regarding Bolt for Business solutions
• Develop and execute in country client acquisition strategies
• Present country sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Design and implement a country strategic business plan that expands the company’s customer base and ensure its strong presence

Bolt is one of the fastest growing startups in the world with over 30M happy customers in 35+ countries, from Europe to Mexico to Africa. We’re building a transport platform to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.

We are looking for a Senior Public Policy Manager to join Bolt's team and cover Southern Africa. You will be the key point of contact for local teams, protecting the business from damaging legislation, regulation and administration at a national and regional level.

Let’s build the future of transportation together!

What you'll be doing:

• Management and mitigation of political, regulatory and legislative risk
• Design and execution of public affairs strategy including timeline for engagement with KPIs
• Comprehensive stakeholder mapping: assist in-country business units with identifying key stakeholders among elected officials, civil servants, third party groups; ensuring that information is kept current
• Message crafting and localization
• Drafting of position papers, submissions, ‘leave-behinds’, consultation papers and oral advocacy materials, as required
• Oral advocacy and effective representation of Bolt in meetings with stakeholders
• Co-primary ownership of relationship with regulatory authorities in operational markets
• Maintenance of relationships with 3rd party groups including NGOs, civil society groups, passenger, commuter and safety organizations
• Representing Bolt in relevant industry associations
• Establish effective relationships with policy-making and regulatory stakeholders in target markets
• Instruct and manage consultant public affairs agencies, freelancers and legal counsel as required

An exciting opportunity exists for a Procurement Officer to join our Cape Town Office.

The main purpose of this role is to ensure the sales team has sufficient marketing collateral, stock and stationary at all times.

The Procurement Officer reports directly to the Sales Operations Manager.

This position is responsible for ensuring that sufficient levels of marketing materials, flyers, sales stock and stationary is always available to the sales team. They are required to manage the sales events calendar in order to ensure marketing collateral is ordered for each event.

The Procurement Officer liaises extensively with the Regional Supervisors, Info Centers as well as external partners to ensure stock never runs out.

Internal Liaison takes place with the sales team and marketing. External liaison takes place with service

providers and partners.

Duties and Responsibilities (include but is not limited to):

• To ensure sufficient sales materials and stock are available to the sales team at all times
• Coordinate the ordering of all marketing materials for the sales department
• Ensure orders are placed timeously to ensure no regions are without sales marketing material
• Ensure sales marketing material is sent and delivered correctly to each region
• Order new signage when required
• To oversee the sales events calendar to ensure adequate marketing collateral is available for all events
• Monitor the sales events calendar
• Identify items and quantities that will be required for the events
• Place orders and ensure delivery for each event
• To liaise extensively with the Marketing department to ensure trade materials for sales teams are available at all times
• Act as the key liaison with the Marketing department
• Coordinate the design of trade materials and sales collateral
• To liaise with the relevant partners to ensure sales marketing material is available
• Conduct site visits to identified stores monthly and build beneficial relationships with the managers
• To monitor procurement expenditure and create and submit monthly reports
• Collect all monthly sales procurement statistics
• Identify ways to save on procurement expenditure while not compromising on quality
• Report on savings achieved by ordering efficiently
• Maintain asset register for sales (i.e. vehicles)
• To conduct general people management functions to ensure the effective running of the sales team
• Liaise closely with the Sales Development Manager to maximise output of the Sales team. example: recruitment and training of Sales staff
• Assist the Sales Development Manager where needed to achieve operational efficiencies within the sales department
• Coach and mentor direct reports
• Complete performance management activities and reviews with direct reports
  

Become part of a vibrant, quality-focused team that leverages trust and autonomy to deliver exceptional services to diverse, high-growth clients. Receive recognition for your committed, results-producing approach to problem-solving, and opportunities for learning to realise your own passion for personal growth. All while working with some of the country’s most exciting growing businesses - from local entertainers, gin distilleries and ice-cream parlours, to enterprises revolutionising traditional spaces like retail, property and advertising or treading on the cutting edge of fintech.

THE COMPANY

Our Vision is a world where more SME's succeed.

We do this by building a platform that attracts and connects the worlds best financial professionals to high growth energetic businesses. We provide these businesses with financial clarity, peace of mind and growth opportunities and in turn, we develop as financial professionals. We believe that innovative solutions are an interconnected web of small problems solved brilliantly. By walking through all the financial processes for each company and solving problems along the way, we have developed a full-service solution that business owners really appreciate.

We are committed to solving the challenges that small business owners face. Accounting and tax is one part of this, but we also cover business process analysis, financial systems implementation and investment support. We unlock value by creating a platform through which business owners can manage and focus their creativity, energy and financial resources.

THE POSITION

As part of our financial team, you will be the first line of support for our clients, acting as both accountant and financial manager to some of the most exciting businesses in South Africa and the UK. You will be assigned directly to clients and relate closely with them, becoming as passionate about their businesses as they are. And through seeing their wins as team wins, you’ll be driven to use that passion and your financial expertise to grow their businesses and proactively solve the challenges they face.

Responsibilities:

• Implement cloud-based financial systems for accounting, point of sale and inventory management
• Develop the internal accounting controls and processes to ensure accurate management reporting
• Provide high-level management support to a range of financial transactions including valuations, investment, resource and capital decisions
• Provide tax advice and compile tax returns to ensure compliance across payroll, vat, income tax

WHY APPLY

Become part of a small yet rapidly growing team and grab hold of the opportunity to:

• Work under leadership with a forward-thinking approach to work
• Receive intentional input and mentoring on your professional and personal development
• Be part of a close, vibrant office community that promotes creativity, wellness, and regular team-building events
• Join a team that recognises and celebrates individual contributions to team wins
• Get matched on your tuition spend and leave taken for ongoing education
• Enjoy a day’s paid leave on your birthday - it’s your day to celebrate you!

Are you a Management Accountant looking for a CIMA training office to complete your CIMA articles?

Become part of a vibrant, quality-focused team that leverages trust and autonomy to deliver exceptional services to diverse, high-growth clients. Receive recognition for your committed, results-producing approach to problem-solving, and opportunities for learning to realise your own passion for personal growth. All while working with some of the country’s most exciting growing businesses - from local entertainers, gin distilleries and ice-cream parlours, to enterprises revolutionising traditional spaces like retail, property and advertising or treading on the cutting edge of fintech.

THE COMPANY

Our vision is a world where more small and medium enterprises succeed.

At Creative CFO (Pty) Ltd, we have a vision of creating a world where SMEs success. We provide companies with the best financial tools and services to plan, structure, invest and grow. We believe that innovative solutions are an interconnected web of small problems solved brilliantly. By walking through all the financial processes for each company and solving problems along the way, we have developed a full-service solution that business owners really appreciate.

We are committed to solving the challenges that small business owners face. Accounting and tax is one part of this, but we also cover business process analysis, financial systems implementation, and investment support. We unlock value by creating a platform through which business owners can manage and focus their creativity, energy and financial resources.

THE POSITION

As part of our financial team, you will join in on a quest to deliver compliance, efficiency, and growth to some of the most exciting businesses in South Africa and the UK. Numbers and processes are a key part of an exciting bigger picture for you. You know that by using your accounting expertise and eye for detail to keep the numbers in check, you’ll give your clients peace of mind to focus on what they’re most passionate about. It’s a win-win and you’re excited to play for the team.

Responsibilities:

You'll be working with the best technology, an exciting high-growth client base and a premier team. As you do, you'll be:

• Preparing financial data (sales, bank statements, expenses) and providing bookkeeping support to clients
• Collating company documents and preparing SARS registration packs
• Assisting in a client's operational processes such as cash up sheets and stock counts
• Assisting in the compilation of tax returns to ensure compliance across payroll, vat, income tax
• Playing a supporting role to our accountants by assisting them with the preparation of management packs, quantitative and qualitative data analysis for improved management decision-making and statutory returns
• Assisting in the implementation of cloud-based financial systems for accounting, point of sale and inventory management
• Developing the internal accounting controls and processes to ensure accurate reporting
• Reconciling information on the world's number 1 cloud-based accounting software XERO
• Adding shareholder value

Become part of a vibrant, quality-focused team that leverages trust and autonomy to deliver exceptional services to diverse, high-growth clients. Receive recognition for your committed, results-producing approach to problem-solving, and opportunities for learning to realise your own passion for personal growth. All while working with some of the country’s most exciting growing businesses - from local entertainers, gin distilleries and ice-cream parlours, to enterprises revolutionising traditional spaces like retail, property and advertising or treading on the cutting edge of fintech.

THE COMPANY

At Creative CFO (Pty) Ltd, we provide companies with the best financial tools and services to plan, structure, invest and grow. We believe that innovative solutions are an interconnected web of small problems solved brilliantly. By walking through all the financial processes for each company and solving problems along the way, we have developed a full-service solution that business owners really appreciate.

We are committed to solving the challenges that small business owners face. Accounting and tax is one part of this, but we also cover business process analysis, financial systems implementation and investment support. We unlock value by creating a platform through which business owners can manage and focus their creativity, energy and financial resources.

THE POSITION

As part of our financial team, you will join in on a quest to deliver compliance, efficiency and growth to some of the most exciting businesses in South Africa and the UK. Numbers and processes are a key part of an exciting bigger picture for you. You know that by using your accounting expertise and eye for detail to keep the numbers in check, you’ll give your clients peace of mind to focus on what they’re most passionate about. It’s a win-win and you’re excited to play for the team.

Responsibilities:

You'll be working with the best technology, an exciting high-growth client base and a premier team. As you do, you'll be:

• Preparing financial data (sales, bank statements, expenses) and providing bookkeeping support to clients
• Collating company documents and preparing SARS registration packs
• Assisting in a client's operational processes such as cash up sheets and stock counts
• Assisting in the compilation of tax returns to ensure compliance across payroll, vat, income tax
• Playing a supporting role to our accountants by assisting them with the preparation of management packs, quantitative and qualitative data analysis for improved management decision-making and statutory returns
• Assisting in the implementation of cloud-based financial systems for accounting, point of sale and inventory management
• Developing the internal accounting controls and processes to ensure accurate reporting
• Reconciling information on the world's number 1 cloud-based accounting software XERO
• Adding shareholder value

Are you an accountant with a love for technology? Would you like to help SME's succeed by implementing financial systems? Are you looking for a CIMA training office?

Become part of a vibrant, quality-focused team that leverages trust and autonomy to deliver exceptional services to diverse, high-growth clients. Receive recognition for your committed, results-producing approach to problem-solving, and opportunities for learning to realise your own passion for personal growth. All while working with some of the country’s most exciting growing businesses - from local entertainers, gin distilleries and ice-cream parlours, to enterprises revolutionising traditional spaces like retail, property and advertising or treading on the cutting edge of fintech.

THE POSITION

As part of our Systems team, you will implement innovative cloud-based technology for growing businesses. Initial business and technical analysis will lead you to a confident recommendation of the best financial platforms to implement. Through close relationships with clients and a thorough understanding of their businesses, you will continue to streamline their processes and take initiative in identifying opportunities for improvements. You have a head for IT and a solid foundation in accounting. And you’re driven to use that knowledge to create value for businesses.

RESPONSIBILITIES:

• Work with clients to find efficient solutions to business problems and recommend best-fit financial systems to meet their needs
• Plan and deliver system implementation projects
• Map out system flows and develop effective forms to communicate these so that they can be easily followed when carrying out business processes
• Identify and test business scenarios and inter-system integrations
• Stay on top of developments in financial software in areas such as accounting, project management, stock, CRM, ERP, POS (we currently use cloud packages like Xero, Dear Inventory, Unleashed, Shopify, Vend, Asana, Harvest, Google Apps, Office 365)
• Partner with colleagues to identify the most elegant way to handle business scenarios
• Train clients to confidently use implemented systems
• Proactively manage clients’ satisfaction and anticipate potential service delivery problems

WHY APPLY

Become part of a small yet rapidly growing team and grab hold of the opportunity to:

• Enjoy flexible working hours and a progressive remote working policy
• Work under leadership with a forward-thinking approach to work
• Receive intentional input and mentoring on your professional and personal development
• Be part of a close, vibrant office community that promotes creativity, wellness, and regular team-building events
• Join a team that recognises and celebrates individual contributions to team wins
• Get matched on your tuition spend and leave taken for ongoing education
• Enjoy a day’s paid leave on your birthday - it’s your day to celebrate you!

THE COMPANY

At Creative CFO (Pty) Ltd, we provide companies with the best financial tools and services to plan, structure, invest and grow. We believe that innovative solutions are an interconnected web of small problems solved brilliantly. By walking through all the financial processes for each company and solving problems along the way, we have developed a full-service solution that business owners really appreciate.

We are committed to solving the challenges that small business owners face. Accounting and tax is one part of this, but we also cover business process analysis, financial systems implementation and investment support. We unlock value by creating a platform through which business owners can manage and focus their creativity, energy and financial resources.

Description

MFS Africa is the leading digital payments hub in Africa, enabling low-cost payments across the continent. The company works in close partnership with mobile network operators and financial institutions to bring simple and relevant payment services to unbanked people. MFS Africa connects over 180 million mobile money users across sub-Saharan Africa through its platform – the MFS Hub. As a B2B platform company, the MFS Hub processes cross-border remittances, merchant payments, airtime top-ups, detects/prevents fraud, and runs a world-class back-office.

MFS Africa seeks a self-motivated, energetic Partner Support Analyst. You will work with the Partner Support Manager and other Analysts in resolving both general back office customer calls and technical issues reported by and affecting our partners and ensuring that support calls and help desk tickets are dealt with promptly and appropriately. Further to this, you will participate in the continuous learning of the organisation through documenting novel issues and appropriate steps for their resolution. We look forward to you bringing your expertise as an advanced technical help-desk specialist with previous experience in Telco/ICT customer support environments on making customer journeys a pleasant experience. You will constantly provide valuable input into the improvement of services through network and services monitoring, proactively problem-solve to avoid similar issues re-occurring and apply best-practice when resolving customer issues. You will work closely with the team of current Partner Support Analysts in customer-query management and issue resolution.

This position is based in Johannesburg and you will be required to work after hours, Monday to Friday (mornings and late evenings) and weekends (one Saturday and two Sundays per month). Hours worked per week will not exceed 40 hours per week.

Duties and Responsibilities

• Responding to calls and tickets logged through the MFS Africa ticketing system
• Consulting system logs to investigate issues described in tickets
• Liaising between Partner Support Agents, Team Leader, and Partner Support Manager to resolve issues and provide excellent service to partners
• Documenting issue resolution to contribute to department reference and training materials

Description

MFS Africa is the leading digital payments hub in Africa, enabling low-cost payments across the continent. The company works in close partnership with mobile network operators and financial institutions to bring simple and relevant payment services to the unbanked. MFS Africa connects over 180 million mobile money users across sub-Saharan Africa through its platform – the MFS Hub. As a B2B platform company, the MFS Hub processes cross-border remittances, merchant payments, airtime top-ups, detects/prevents fraud, and runs a world-class back-office.

As a member of the Finance Team, reporting to the Group Accountant, the main duties and responsibilities of the Account Verification Analyst will be as follows:

• Downloading bank statements and importing the information into the financial system
• Maintaining and reconciling cashbooks to the statements daily (bank reconciliations, following up and clearing of reconciling items)
• Liaising with Reconciliation and Settlement staff to obtain information on entries that cannot be identified and matched
• Month-end reconciliation of cashbook, printing and reconciling to General Ledger
• Keeping filing updated
• Assisting with annual audits by compiling and supplying all the required information
• Performing ad-hoc assignments as instructed

The Contact Center Operations Manager is responsible for the overall direction, coordination, quality and productivity of the Customer Service (CS) team. This position requires a candidate who has the ability to drive process improvements and keep pace with our growth while motivating others to meet the challenges of an extremely customer focused and metrics driven environment.

Responsibilities

• Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews.
• Develops call center systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations.
• Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades.
• Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Meets call center financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
• Prepares call center performance reports by collecting, analysing, and summarizing data and trends.
• Maintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgrades.
• Maintains professional and technical knowledge by tracking emerging trends in call center operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  

We are busy building out an Agronomy team that operates like a modern tech team, assembling small, agile "squads of experts" dedicated to mission to solve critical problems faced by Aerobotics.

You will be the first Agronomic Researcher in this capacity and will help us spear-head:

• Academic research - discovering, reading, summarising, and recording the findings published in academic papers published by Agronomists and Scientists all over the world.
• Customer surveys - constructing surveys to send to our network of customers globally, summarising that data, and recording the findings into the relevant datasets.
• Data analysis - extracting insights from large proprietary databases containing orchard-level and tree-level statistics that have been developed and are maintained by Aerobotics.
• Dataset curation - collating data sourced from a variety of sources into a standardized format that can be relied upon by teams at Aerobotics to add context to the data we capture.
• Dataset interpretation - discovering, summarising, explaining, and publishing (with approval) patterns that emerge from the large curated datasets of expert knowledge.

ℹ️ What we do

We are a data analytics company that uses aerial imagery and machine learning algorithms to optimise crop performance for farmers around the world. Farmers are able to interact with this data through our mobile and web apps.

• Our 5 innovations explained
• What we do explained from a farmers perspective

💁🏽‍♀️ Why Aerobotics

Our vision: Building intelligent tools to feed the world.

Our mission: We are a data analytics company using aerial imagery and machine learning algorithms to optimise crop performance for farmers around the world. We make it possible for farmers are able to interact with this data through our mobile and web applications.

History: Since founded in 2014 by James Paterson (CEO) and Benji Metzler (CTO) we have grown to an 80+ people team.

Our impact to date: We have helped farmers manage +/- 80 million trees with clients in 18 countries, including Africa, USA, Spain, and Australia.

Our Offices: Right now we have 2 offices; Cape Town and Los Angeles + remote offices around the globe.

🌳 Why Agronomy

The Agronomy team at Aerobotics is responsible for curating high quality, expert-knowledge datasets that will enable a layer of cognition that exists on top of the data we deliver in our products. As a member of the Agronomy team your work will be directly making our products more intelligent and more useful to farmers all over the world. You’ll be feeding the world.

ABOUT US

HyperionDev is the largest provider of software development education in Southern Africa, and one of the largest globally. Counted among the top education technology startups in EMEA with headquarters in Cape Town and London, we support learners from over 40 countries in changing into fulfilling tech careers. We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review, lowering the cost of accessing tech careers.

In 2016 we won first prize in Facebook's Innovation Challenge, with Facebook selecting us as the most socially impactful startup operating in Africa and financially backing us, alongside Google . We were originally launched from the University of Cambridge, and our leadership team consists of world-leading talent from companies such as Google, Amazon, 2U/GetSmarter, Yoco and PwC, and those who have previously built and gone on to sell large businesses. We are looking for team members who are ambitious, motivated and have a track record of over-achieving and exceeding targets.

Join us at a time when we are reinventing tech education and how technology can drive higher quality education at scale for markets that have some of the most underperforming tertiary institutions and schools globally.

ABOUT THE ROLE

The mission of the Account Executive: Recruitment is to place our developers within our customer base of over 700 potential hiring partners by pitching the HyperionDev Connect placement services and marketing our developer graduates across our placement pipeline.

This is an opportunity for an agency Recruiter to transition your career into a internal placements team where you will combine your specialist sales and IT recruitment skills to actively grow and manage our database of client companies and to achieve our placement targets. As the largest coding education service provider in Southern Africa, HyperionDev is committed to closing the tech skills gap through allowing businesses access to affordable, junior tech talent.

The role will require a confident and professional candidate who will be responsible for connecting with potential hiring companies based on market knowledge and research as well as leads generation and professional networking.  The role also requires continuous interaction with our graduate developers throughout the placement process and as well as updating the pipeline on the CRM.

RESPONSIBILITIES

• Assist in securing placements for current and expected graduates by growing client company database
• Be able to engage and develop relationships with prospective hiring companies by continuous market research and lead generation
• Be able to discuss our developer placements value proposition with different client companies
• Ensure client and partner pipelines grow and remain relevant through regular contact
• Understanding the needs and requirements of hiring companies based on knowledge of the technical recruitment industry
• Understanding placement partners recruitment cycles and update the placement pipeline on the CRM
• Support and prepare developer graduates for placements
• Ensure developer graduates’ profiles are complete and ready to present to hiring companies
• Actively engage with developer graduates to ensure technical portfolios, resumes and social media profiles are of high quality and meet our standards
• Engage with developer graduates throughout the placement cycle to arrange interviews, assessments and feedback
• Ensuring the CRM is continuously updated and accurate with developer graduates’ information as well as continuously updating the CRM tool at each step of the placement process
• Offer developer graduates support in order to  increase possibility of entry into the workplace
• Constant communication with developer graduates to ensure their information is represented correctly and that they are prepared and willing to join each role that they are interviewed for
• Communicate growth opportunities and remuneration structures to each dev partner as well as facilitate the information flow of the requirements of each client company
• Ensure developer graduates are ready for interviews, prepared as well as informed to ensure a seamless placements process and excellent hiring company experience
• Provide feedback and updates to developer grads on a continuous basis

ABOUT US

HyperionDev is the largest provider of software development education in Southern Africa, and one of the largest globally. Counted among the top education technology startups in EMEA with headquarters in Cape Town and London, we support learners from over 40 countries in changing into fulfilling tech careers. We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review, lowering the cost of accessing tech careers.

In 2016 we won first prize in Facebook's Innovation Challenge, with Facebook selecting us as the most socially impactful startup operating in Africa and financially backing us, alongside Google . We were originally launched from the University of Cambridge, and our leadership team consists of world-leading talent from companies such as Google, Amazon, 2U/GetSmarter, Yoco and PwC, and those who have previously built and gone on to sell large businesses. We are looking for team members who are ambitious, motivated and have a track record of over-achieving and exceeding targets.

Join us at a time when we are reinventing tech education and how technology can drive higher quality education at scale for markets that have some of the most underperforming tertiary institutions and schools globally.

ABOUT THE ROLE

We are looking for a full-time Internal Recruiter to execute short-term and long-term hiring plans, advertise our open positions, and source candidates both online and offline (for example, during career days, through our placement partners and via hackathons).

As a Recruiter at HyperionDev, you will ensure we hire qualified people who are a great culture-fit and help us achieve our business objectives. You will help develop the company-wide talent acquisition strategy in collaboration with the Talent and People Operations teams, and support us in building our EVP.

You will be responsible for the full recruitment cycle which includes reviewing recruitment-related documents like job descriptions and interview questions, and tracking hiring metrics. You will manage the process of sourcing, attracting, evaluating and recruiting qualified candidates for various positions and seniority levels. As you will be the main point of contact for several open roles, you will need to ensure a positive candidate experience for our applicants. To be successful in this role, you should have good knowledge of sourcing tools and techniques.

RESPONSIBILITIES

• Execute the strategic recruitment plan in line with Company hiring policies and processes
• Manage all hiring stages from sourcing to acceptance of offer letter
• Liaise with hiring managers regarding staffing needs
• Source candidates online and offline
• Craft job descriptions and interview question kits
• Advertise open roles on various channels including job boards, professional social networks and our careers page
• Creative sourcing of applicants including through career day pitches, organising events, and developing strategic partnerships
• Organize candidate data and all communication via our ATS, Greenhouse
• Screen resumes and application forms based on essential criteria
• Interview candidates via phone, video and in-person
• Reach out to potential candidates and build relationships for future job opportunities (via LinkedIn or email)
• Send job offer letters and negotiate terms
• Process employment documentation
• Help build our Employee Value Proposition and promote our company as a great place to work
• Ensure communication with candidates is prompt and professional at all stages (from the moment they apply until they are on board or turned down)
• Manage relationships with recruitment partners

ABOUT US

HyperionDev is the largest provider of software development education in Southern Africa, and one of the largest globally. Counted among the top education technology startups in EMEA with headquarters in Cape Town and London, we support learners from over 40 countries in changing into fulfilling tech careers. We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review, lowering the cost of accessing tech careers.

In 2016 we won first prize in Facebook's Innovation Challenge, with Facebook selecting us as the most socially impactful startup operating in Africa and financially backing us, alongside Google . We were originally launched from the University of Cambridge, and our leadership team consists of world-leading talent from companies such as Google, Amazon, 2U/GetSmarter, Yoco and PwC, and those who have previously built and gone on to sell large businesses. We are looking for team members who are ambitious, motivated and have a track record of over-achieving and exceeding targets.

Join us at a time when we are reinventing tech education and how technology can drive higher quality education at scale for markets that have some of the most underperforming tertiary institutions and schools globally.

ABOUT THE ROLE

We’re looking for an experienced and versatile Copywriter to join the Marketing Department. You will ensure the team has all the copy required for designing, building, and maintaining all the pieces of our website, emails, social media, advertising and printer materials aimed at engaging, educating, and attracting potential HyperionDev graduates.

The ideal candidate is able to engage as easily and effectively with working professionals and their employers as with school leavers and their parents.

You will work side by side with the Head of Product Marketing and the various specialists in the team. We want to see a committed and approachable individual and be impressed with your character and creative writing skills. You should be excited about not just working really hard in a small but rapidly growing startup, but building it with your own direct ownership in the business. You must be ambitious and want to make a mark on this world greater than anything you have done to date.

RESPONSIBILITIES

• Create clear and appealing communication of our company identity and brand story
• Ideation and research for our Content Marketing
• Regular writing of blog posts
• Ongoing improvement of the content (and results) on our website
• Create engaging content for our Social Media
• Optimise the results from all our email campaigns
• Optimise Brand Awareness and our Thought Leadership
• Using data analysis and Google Analytics and our CRM to inform your decisions
• You may not know what CRO and A/B tests are, but you're going to read up on them right after reading this.

ABOUT US

HyperionDev is the largest provider of software development education in Southern Africa, and one of the largest globally. Counted among the top education technology startups in EMEA with headquarters in Cape Town and London, we support learners from over 40 countries in changing into fulfilling tech careers. We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review, lowering the cost of accessing tech careers.

In 2016 we won first prize in Facebook's Innovation Challenge, with Facebook selecting us as the most socially impactful startup operating in Africa and financially backing us, alongside Google . We were originally launched from the University of Cambridge, and our leadership team consists of world-leading talent from companies such as Google, Amazon, 2U/GetSmarter, Yoco and PwC, and those who have previously built and gone on to sell large businesses. We are looking for team members who are ambitious, motivated and have a track record of over-achieving and exceeding targets.

Join us at a time when we are reinventing tech education and how technology can drive higher quality education at scale for markets that have some of the most underperforming tertiary institutions and schools globally.

ABOUT THE ROLE

We are looking for someone to take charge of a new team within the HyperionDev Marketing department. As the Marketing Manager at HyperionDev you will be responsible for the planning and coordination of all the Marketing activities within this team. You’ll be expected to drive strategy and implement campaigns on our websites and social platforms and organise below the line initiatives like events, activations and roadshows.

To excel in this role, you should be an organised, ambitious, self-motivated, and proactive problem solver. We’re looking for a strategic thinker, an excellent project manager, someone with high standards and the ability to communicate effectively with multiple stakeholders across the business. The ideal candidate has experience targeting working professionals, school leavers and parents.

RESPONSIBILITIES:

• Brand manager / custodian
• Coordination of all Marketing Campaigns
• Weekly updating of Website and Blog content
• Social Media Strategy, Monitoring and Response (daily)
• Weekly scheduling of all Social Media posts
• Revise the strategy for marketing to our CRM database
• Plan all copy and design for our newsletters and nurturing campaigns
• Market research (industry, audience, competitors)
• Working with sales on additional revenue strategies
• Planning and managing a selection of first-class events and activations
• Reaching out to students to coordinate spotlight stories
• Coordinating success stories with placements team and graduates
• Briefing team members for design and copy of brochures and infographics
• Building a team of freelance writers, student ambassadors and influencers
  

We are looking for an experienced Business Operations Analyst to monitor our organization’s logistics operations, functions and KPI's and build and improve processes that meet our business needs. Your goal will be to help create a fast and seamless delivery experience for our clients.

We offer a dynamic work environment, competitive remuneration, and a chance to be part of a fast-growing business that is busy disrupting the logistics landscape in South Africa and the rest of the continent.

What you do

A Business Operations Analysts responsibilities include tracking business results, monitoring operational KPI's - mostly around delivery - and identifying and solving issues relating to the performance. You will analyze and review vast amounts of data and information with the cooperation of the sales, operations and engineering departments and implement new processes and solutions where needed. You will help ensure operational excellence in a period of rapid growth for the business.

• Ensure all systems operate smoothly and align with our quality standards
• Define and establish process to ensure seamless and cost effective scaling in high growth environment
• Monitor daily operations and address potential issues when they arise
• Maximize the efficiency of all business procedures
• Build processes that meet our business objectives and ensure compliance
• Establish production KPIs and conduct quality assessments to track internal and external (logistical partners) processes
• Define reporting and alerting requirements
• Help design, document and maintain system processes
• Report on common sources of technical issues or questions and make recommendations to product team
• Communicate key insights and findings to product team

Facebook is seeking an analytical and detail-orientated candidate to join Facebook’s Business Planning & Operations team to drive planning and operational excellence, and deliver a flagship transformation programme in Africa.  
The mission of the Business Planning & Operations group is to maximize business performance by being an objective and trusted function within Facebook. The program manager will work closely with sales leadership to support business planning and execution, and partner with several cross-functional teams at Facebook to deliver this plan for Africa.

Business Planning & Operations Program Manager Responsibilities

• Maintain the program management structure and cadence of the transformation programme, track performance against goals, and lead reviews to drive accountability among stakeholders

• Conduct annual planning exercises to identify areas of opportunity and challenges and with regard to initiatives

• Lead on the planning and shaping of core leadership meetings, offsites and summits related to the project

• Drive operational excellence with Sales teams and cross functional partners and ensure the smooth running of weekly, monthly and quarterly business rhythms (e.g. lead target setting, insights for quarterly business reviews with sales teams)

• Conduct insightful analysis using internal and external data (e.g. revenue, product, market, industry) to derive insights that will drive strategic business decisions

• Focus on process and continuous improvement of core projects through automation and process enhancement

As the Market Development Manager, you are at the intersection of making a positive social impact and delivering business results. You will report directly to the Head of Wallet and take ownership of developing and executing plans to grow the Wallet business within assigned markets. With your day-to-day focus being on how to profitably scale the business, your work will often result in customers owning their first financial product and being financially included.

This role could be based in either Cape Town or Johannesburg and will include substantial travel.

Internal Liaison takes place across internal departments. External liaison takes place with potential partners, regulators, service providers and customers.

Duties and responsibilities (include but is not limited to the following):

• Be the Wallet & VAS champion for your assigned markets
• Manage, report on and help determine the annual budget and strategy for assigned markets
• Oversee the successful implementation of plans in conjunction with other departments to achieve targets
• Handle partner relationships relevant to your market
• Drive scale by increasing active user numbers and user engagement with products
• Build capability within sales to improve their selling capability of the products
• Build capability in marketing to improve their understanding of the product and customer
• Identify and evaluate opportunities to expand product and services range offered
• Oversee and propose consumer pricing
• Conduct market and competitor analysis to inform decision making
• To manage own professional and self-development

Awesome new opportunities have become available for Virtual Sales and Support Consultants to join Mukuru’s World Class Contact Centre based in Cape Town.

The main purpose of this position is to provide exceptional customer service and assistance with money transfer orders and related queries to promote and support customer loyalty to the Mukuru brand. The Virtual Sales and Support Consultant reports directly to the Contact Centre Team Leader.

As a Virtual Sales and Support Consultant you will be responsible for taking incoming calls from current and prospective customers, as well as making call-backs and assisting customers with order creation.   The Virtual Sales and Support Consultant is also responsible for promoting new products to new and existing customers.

Internal Liaison takes place with the Digital Support Team, Payment Relations and VAS Teams. External liaison takes place with all external customers contacting the Contact Centre.

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Duties and Responsibilities (includes but is not limited to):

• To assist customers who call the Mukuru contact centre
• Manage own system by prioritizing calls
• Accurately create tickets on the zen desk for queries that must be escalated
• To call back customers who have requested call-backs
• Identify the customer’s needs and either create an order or capture a ticket on the zen desk
• Ensure all information is accurately captured onto the system
• To create orders on the system on behalf of the customers
• To coordinate meetings for new account creation
• Provide the new customer with all relevant information about the card and what is required to open an account
• To assist new customers from the UK in creating accounts
• To promote new and additional products to customers
• To uphold the company brand
• To manage own professional and self-development
  

Meerkat is a new generation financial wellness business committed to making a real
difference in the financial lives of our customers, and fast. We have developed simple
solutions with savings at the heart. We help customers gradually reduce their reliance on
debt and improve their financial health. We’ve changed thousands of lives through our debt
consolidation service through which we offer professional and confidential counselling
services that can be conducted over the phone. We’re also an authorised financial services
provider that understands the value of good advice. Our Credit Life business offers
comprehensive cover at lower premiums, and we’re just putting together the finishing
touches on our simple savings solution and funeral plan which will launch early 2020.
We are looking for motivated and talented interns to join our team. The goal of this internship
is to support our international expansion strategy while preparing you for a future career at a
fast-growing fintech startup.

As an intern, you will be working closely with a supervisor and other colleagues who will
provide you with hands-on projects and routine tasks. Interns will be able to apply classroombased knowledge to projects and gain essential workplace skills needed to be career ready.
Meerkat is dedicated to developing successful leaders, and we strive to make this internship
as realistic and informative as possible.

Job Duties and Responsibilities

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• Perform international expansion strategy research

• Conduct a country market opportunity assessment

• Create a financial model for the top 5 attractive markets

• Compile a high-level project plan template for a country expansion

• Conduct a review of product strategies

Prodigy Finance is a platform that delivers socially responsible financial services; making it possible for students from more than 150 countries to fulfil their dream of studying at the world’s top universities and schools by financing their international postgraduate studies, whilst delivering competitive financial and social returns to alumni, institutional and private investors.

This borderless and innovative model enables education loan financing to students from across the globe, whilst using predicted post-degree affordability rather than present-day salary. Since 2007, Prodigy Finance has extended over US$800 million through the platform to fund over 18,600 students.

We are funded by some of the best, pre-eminent institutions in the world including Index Ventures, Balderton Capital, RMIH, Credit Suisse and Deutsche Bank.

What will you do in the role?

In this exciting role, you will form part of a team that will follow a design led approach to create, experiment with and test prototype solutions aimed at simplifying how verification agents work and ultimately improve the conversion of applications and ensuring that our students receive consistently high service levels. You will be required to build relationships and work with a variety of teams across the business, playing an important role in enabling students from all over the world to fulfil their dreams of studying at the world’s top universities.

What are some of the roles and responsibilities of this role?

• Identify opportunities for improvement and work with cross functional teams to implement them with the goal of streamlining existing service
• Consider the bigger picture is designing solutions, making considerations of scalability and consequences
• Share feedback on processes, as well as propose improvements to optimise existing business processes
• Being comfortable with the unknown and able to apply out of the box thinking to identify and apply solutions to business problems.
• Research and data analysis
• Identifying and implementing changes within a dynamic and technical environment

What would the ideal candidate be great at?

• Customer orientation and customer service
• Listen well, be biased to action and find solutions.
• Strong attention to detail
• Willingness to get “hands dirty”
• Highly analytical
• Ability to present information in a clear, positive impactful way
• Bias to Action; delivers, gets things done, fosters actions and initiatives to ensure work is completed to a consistently high-performance standard
• Enthusiasm to learn new skills and ability to grasp large amounts of product information.
• Innovative attitude, continuously challenging the status quo and always looking for improvement
• Excellent communication skills, both written and verbal
• Resilience, pace and energy; maintains performance under pressure, copes with difficult challenges and adapts to the environment
• Mental agility; learns new paradigms quickly and applies; acquires and demonstrates cross-functional skills, able to exchange and make sense of information and ideas across disciplinary areas
• Ability to create training material as well as brief external stakeholders before prototypes go into a live environment
  

Prodigy Finance is a platform that delivers socially responsible financial services; making it possible for students from more than 150 countries to fulfil their dream of studying at the world’s top universities and schools by financing their international postgraduate studies, whilst delivering competitive financial and social returns to alumni, institutional and private investors.

This borderless and innovative model enables education loan financing to students from across the globe, whilst using predicted post-degree affordability rather than present-day salary. Since 2007, Prodigy Finance has extended over US$800 million through the platform to fund over 18,600 students.

We are funded by some of the best, pre-eminent institutions in the world including Index Ventures, Balderton Capital, RMIH, Credit Suisse and Deutsche Bank.

What will you do in the role?

Reporting to the Global Head of Growth, and working very closely with the Marketing Team, you will be responsible for Prodigy Finance’s growth in specific regions of the world. You will:

• Establish and drive impactful partnerships both short-term and strategic
• Research, identify and engage potential partners by country as well as developing a toolkit to do so. Do deep analyses of each country, establishing a clear way forward

• Building competitive data & insights (India market)
• Strategize, launch and manage operations of key customer outreach projects
• Ongoing data management & reporting for key strategic projects

What would the ideal candidate be great at?

• Structured, highly organised, able to multi-task and project manage; can correctly prioritise multiple issues. Remain calm & collected, maintaining high performance under pressure
• Listens well, asks great questions and solicits relevant feedback into an action plan
• Implements change where necessary and manages/facilitates conflict maturely
• Able to clearly communicate the action plan and road map to the team.
• Optimistic, positive outlook, highly likeable, upbeat and energetic
• Strong negotiation skills and an aptitude for long-term relationship and partnership building
• High EQ; can read people, patience, diplomacy
• Take initiative, is goal and achievement orientated and strives for results and excellence. Takes responsibility for personal actions and frames problems as opportunities
• Stakeholder management; express a clear vision, take feedback, and get everyone on board with the plan. Develop a clear and defined direction
• Strong attention to detail, analytical thinking ability, ability to solve complex problems, critical judgement and ability to deliver against the defined road map
• Bias to action & collaboration; create ideas, think outside the box, solve problems and find solutions, be proactive, use initiative to develop and improve
• Global citizen; interested in working with multiple cultures, thirst for learning about philosophies, social behaviours and education systems of other nationalities and countries.
• Being highly presentable with good communication and interpersonal skills across a number of stakeholder groups
• Start-up DNA; Resilient, gets things done, adaptable to change, huge capacity for hard work in a relentlessly fast paced environment

We are looking for a Corridor Manager for DRC to actively grow Mama Money’s market share in this diaspora corridor. This role can be based in Cape Town or Johannesburg.

*** Please note, only candidates from a Congolese country with the right to work in South Africa will be considered for this position***

WHAT YOU WILL BE DOING

Market insights and product development:

• Working closely with the Chief Growth Officer and wider Executive team to plan, develop, and execute a strategy to actively grow Mama Money’s market share in this key corridor.
• Provide insights on market influences, competitor developments and products, customer and agent behaviour etc. to help improve Mama’s product offering to this corridor.
• Playing an active part within Sales and Marketing teams to understand Mama’s brands priorities and contributing pro-actively to the Marketing Plan for this key corridor.
• Provide insights to the Marketing team on key events, cultural significant dates and other market factors that may inform Mama’s marketing content to this corridor.
• Actively managing the Mama Money business on both value and volume on this corridor.

New Business Development:

• Actively work with the Mama Money sales teams to grow the agent network in the Congolese communities. Recruiting top talent agents into the agent sales team whilst motivating, and retaining the agents' sales team through appropriate training, mentoring and succession planning.
• Actively retain & nurture Mama Money’s existing Congolese agent base by owning daily communication either directly or indirectly.  
• Support the Mama Money sales teams to achieve corridor/country sales targets and metrics across all product lines.
• To build strong relationship with the Mama Money Sales teams to ensure constant business referrals and vice versa.
• To build and maintain long term and profitable relationships with key agents, super agents and other stakeholders.
• To support the Mama Money Sales team in all sales activities including outreaches, community events, door to door campaigns etc.
• Achieve growth targets set for this corridor on a daily, weekly, monthly and annual basis.
• Assist in fostering a spirit of teamwork by encouraging a synergistic, positive working environment.
• Leading, building and optimising the effectiveness of the agent sales team through the sales team by mentoring, supporting and driving for results.
• Ensuring implementation and achievement of short- and long-range goals, objectives, policies, and operating procedures.

Community Engagement

• Develop and grow deep-rooted community-based relationships with associations, faith-based organisations, and communities who may send money home to the corridors Mama Money operates.
• Build relationships with key influencers within these communities, who will act as brand ambassadors for Mama Money
• Create brand awareness and customer loyalty within these communities through supporting community events through Mama Money outreaches, contribution towards these events etc.
• Identify and evaluate advertising opportunities within these communities and work with the Marketing team to determine which of these opportunities would bring the highest brand awareness  
• Work the with National Sales Manager and his agent team’s to support community-based events

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We are looking for a Customer Experience Team leader,  who is able to speak English and any other West, East or North African Language, to lead a group of diverse agents within our call center and manage a group of Chat and Voice agents within our Customer Operations team. This role will be based at our head office in Cape Town, South Africa.

WHAT YOU WILL BE DOING

As the Team Leader, you will be working closely with the Customer Experience Team and will be required to run and lead a team in achieving company targets and delivering great customer experience. You will be expected to deliver on key metrics and continually drive the team’s performance to create a centre of excellence. Through communicating trends to operations and finding innovative ideas to make the team more efficient and insist on high-performance standards.

In this role, you will also be responsible for collecting data on customers and call reasoning dispositions, data analysis, and reporting team analytics. You will be required to drive a team in improving CSAT, NPS targets by maintaining a high degree of quality in your evaluation.

MANAGERIAL / TEAM LEADER RESPONSIBILITIES

• Build a culture coaching and performance management
• Day to Day team management, team capacity, shifting and service standards are met
• Manage Whatsapp Queues and plan staffing to match the volume
• Ensure accurate and detailed reporting of the Customer Service teams' daily, weekly and monthly performance
• Ensure that daily audits are completed through listening to calls made by the Team
• Ensure that coaching is given to staff to improve performance for coaching and training
• Set and ensure measurement of KPA’s consistently
• Explore and look at innovative ways to drive performance and automation
  

We are looking for a Pricing Specialist, with strong mathematical skills and commercial acumen, to assist with the development of the pricing strategies for our different product lines.

This role will be based at our head office in Cape Town, South Africa.

As the Pricing Specialist, you will dynamically manage our daily rates to ensure we are always offering the best value to our customers, and help us to understand our elasticity. You will be responsible for benchmarking and competitor analysis as well as managing day-to-day pricing adjustments. The reports, pricing models, and other tools that you develop will inform tactical and strategic decision making for the business. In addition, you will provide impact analysis of the expected effect of pricing decisions on key business variables such as volume and revenue.

Benchmarks and competitive analysis

• Thoroughly benchmark our formal and informal competitors to understand the market   dynamics
• Build benchmark analysis reports to help develop our strategy, both domestically and internationally

Manage day to day pricing adjustments

• Work closely with the sales team, the marketing team to develop promotional frameworks
• Work closely with the treasury team to align prices and float management

Build long term pricing models and reports

• Run pricing scenarios on different product lines to help inform our revenue generation
• Develop creative and innovative pricing solutions and strategies
• Produce reports, pricing models and other tools to help tactical and strategic decision making
• Provide impact analysis of the expected effect of pricing decisions on key business variables such as volume, revenue
• Understand elasticity
  

WumDrop is the biggest final mile on demand delivery service in Africa. We’re obsessed with eradicating anxiety from deliveries, for senders, receivers, and drivers.

At WumDrop, the Key Accounts: Informal Trade will be responsible for managing our informal trade client’s and their operational needs.

Johannesburg based role on a 3 month fixed term contract.

Core Duties will include (but may not be limited to):

1. Assessing the process flows and reviewing to ensure efficiency
2. Proactive problem solving and raising concerns with our clients
3. Monitoring daily operations for our Key Accounts and ensuring KPI’s are recorded and met
4. High-level administrative duties including reporting
5. Incident Reports
6. Forecasting growth and ensuring long term goals are met
7. High-level admin duties

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WumDrop is the biggest final mile on demand delivery service in Africa. We’re obsessed with eradicating anxiety from deliveries, for senders, receivers, and drivers.

At WumDrop, the Key Accounts: Informal Trade will be responsible for managing our informal trade client’s and their operational needs.

Johannesburg based role on a 3 month fixed term contract.

Core Duties will include (but may not be limited to):

1. Assessing the process flows and reviewing to ensure efficiency
2. Proactive problem solving and raising concerns with our clients
3. Monitoring daily operations for our Key Accounts and ensuring KPI’s are recorded and met
4. High-level administrative duties including reporting
5. Incident Reports
6. Forecasting growth and ensuring long term goals are met
7. High-level admin duties

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Valenture is an exciting new start-up in the online education space. Our mission is to evolve what it means to “go” to school by transforming physical limitations into digital opportunities. We do this by providing students worldwide with a fully supported, global online high school experience, steeped in academic excellence and rooted in sustainable practices. We believe in providing more than just a quality online education – we’re dedicated to building and empowering a purpose-driven, global student body and equipping them to make the best of both their individual and collective futures.

The role

• Facilitate and manage the administration function for application paid students
• Proactively engage with prospects via telephone, email, video calls and webinars
• Work with various departments to ensure smooth communication flow to students
• Identify through liaising with the Academic team which stream a student will enter into
• Assess and improve our technical stack in order to create a seamless and automated process for document collection and communication to students and parents
• Share your insights from chatting with students and parents to assist in building a robust admissions process
• Use your strong communication skills to build rapport and create authentic connections with students around the globe
• Facilitate the administration process of enrolled students from lead to enrolled student
• Use your passion and appetite for education to encourage students to enrol for Valenture
• Be required to continuously develop and improve your ability to perform your current role
• Contribute toward building a student journey process
• Effectively navigate a tech stack to ensure a quality experience for students
• Be expected to work weekends when required
• Be expected to meet and exceed your daily metrics
• Attend roadshows (or similar events) educating students and parents/creating brand awareness
• Maintain and strive to exceed minimum conversion rates

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Valenture Institute is a private online high school offering an academically rigorous, socially-rich learning experience that equips students with the skills and courage to drive social change for a sustainable future.

We are seeking an exceptional, energetic, dynamic and talented Finance intern, to assist with keeping accurate and complete payroll and finance information within our rapidly evolving finance function.

Responsibilities include but are not limited to

Payroll

• Processing of salaries and contractor invoices
• All new employees are to be added onto the payroll system
• Accurate capturing and updating of all payroll additions and deductions of employee salary
• Check all reports, export data and provide this to the accountant for processing in Xero
• Ensure that all salaries are captured and processed on SARS to generate and submit UIF and EMP201 monthly and EMP501 Bi-Annually
• When required terminate employees by calculating relevant leave allocated and ensuring accurate pay to terminated employees and process on system
• Ensure that all filing is up to date and stored in the designated areas

Accounts Receivable

• Generate student invoices
• Monitor payments received and matched within the system, and highlight non-paying students for follow up

Accounts Payable and Cash Management

• Perform supplier reconciliations on a monthly basis
• Create a monthly creditors payment schedule for payment
• Post invoices to the our accounting system (Xero)

• Other ad hoc finance tasks
  

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Sun Exchange is the world’s first global peer-to-peer solar leasing marketplace. We leverage financial innovation and the power of the crowd to drive sustainable energy development and make the environmental, social and economic benefits of solar accessible and affordable for all. Through the Sun Exchange online platform, anyone, anywhere in the world, can buy remotely-located solar cells and then lease them to power businesses and organisations in sunny emerging markets. Solar cell owners earn income from the electricity that’s generated, while schools, businesses, clinics and other organisations gain access to affordable clean energy, reducing electricity costs and carbon emissions.

WHAT YOU WILL BE DOING IN THIS ROLE:

• Creating written material that will be used across the Sun Exchange website, social media channels and email marketing to promote:
  - the brand and its mission
  - each solar project crowdsale that is hosted on the platform
  - completed solar projects and their performance
  - Sun Exchange’s platform performance as a whole
  - Long-form thought leadership pieces
• Additional miscellaneous writing tasks to support broader marketing and communications efforts

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Over puts the power to inspire the world, build a business, or grow your brand – in the palm of your hand. You can create impactful visual content in just a few taps, with no design experience necessary. We've also recently joined forces with GoDaddy on its mission to radically shift the global economy toward life-fulfilling independent ventures.

At Over we believe that Creativity is the magical act of making change happen.

It's the power to reinvent yourself and the sorcery of making something out of nothing.

It's also the terror of a blank page; a rough destination with no directions.

But with the right tools, creativity turns any obstacle course into a playground.

So we take the hard parts out, so our users can focus on the joy of making change happen

Our users are ambitious, driven, and highly creative go-getters, entrepreneurs and dreamers, and we make it our mission to ensure they're equipped with the tools and knowledge to make their mark on the world – whatever that may be.

We have an incredibly talented team of inspiring individuals, who have worked tirelessly to make Over into the wonderful product it is today. Together, we're inspiring the world to create, one design at a time.

We're an award winning (yes! You read that right - we're one of Apple's 2019 apps of the year in the 'Storytelling Simplified' category) with a distributed team spanning a wide range of locations – and we're constantly growing.

https://madewithover.com/

At Over, we live and breathe these values – and they show up in everything we do:

• Go big and go home – good products come from the heart, and good hearts come from healthy homes and minds.
• Growth is at the heart of everything we do – we proactively learn whatever is necessary to build a truly great product and company.
• We say "thank you". Like, a lot. For big things, small things, old things and new things. Our #gratitude Slack channel is a constant reminder we're an overwhelmingly grateful bunch.
• Inspire – not just our users, but each other. On any given day, you'll learn something new, hear a great story, feel empowered, get a hug, or a high five. It's just how it goes.
• We are resilient – we embrace failure, celebrate spills, and recover quickly from a punch to the throat. It happens.
• We see it big, and keep it simple – clearly visualizing the future, but keeping an eye on the details, and breaking it down into tiny habits, actions and experiments.

Description

Reporting to the Head of Strategy, this role will be a product expert and evangelist, working as part of a squad, you will be responsible for identifying and capturing business requirements and translating them into technical requirements within a squad and as part of the broader product team

ABOUT US

HyperionDev is the largest provider of software development education in Southern Africa, and one of the largest globally. Counted among the top education technology startups in EMEA with headquarters in Cape Town and London, we support learners from over 40 countries in changing into fulfilling tech careers. We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review, lowering the cost of accessing tech careers.

In 2016 we won first prize in Facebook's Innovation Challenge, with Facebook selecting us as the most socially impactful startup operating in Africa and financially backing us, alongside Google . We were originally launched from the University of Cambridge, and our leadership team consists of world-leading talent from companies such as Google, Amazon, 2U/GetSmarter, Yoco and PwC, and those who have previously built and gone on to sell large businesses. We are looking for team members who are ambitious, motivated and have a track record of over-achieving and exceeding targets.

Join us at a time when we are reinventing tech education and how technology can drive higher quality education at scale for markets that have some of the most underperforming tertiary institutions and schools globally.

ABOUT THE ROLE

The Education Operations Manager (EPO) reports into the Head of Education and is responsible for managing all daily operational aspects of the on-site and on-line bootcamps. Although the role is very operational based, the ECP will be required to also support the department on a strategic level when assisting with planning.

As a functional manager, the EPO will manage all on-site (Campus Managers, lecturers and Teaching assistants) and on-line (mentors and other code reviewers in the ECs department) academic staff.

The EPC will also act as an escalation point for any support tickets that relate to ECS educational operations

There will be close collaboration with the Education Quality Manager to ensure any quality related issues are flagged and addressed.

RESPONSIBILITIES

• Oversee the management of all on-site campus operations.
• Work with campus managers to ensure that all required operational equipment and services are up and running (e.g. internet, televisions or projectors, furniture, etc).
• Oversee the talent requirements for on-site and on-line academic staff, reporting this to the
• Head of Education and then supporting the talent acquisitions process.
• Oversee and manage onsite lecturing schedules and delivery of lectures, which includes dealing with any issues that might arise in these areas.
• Measure and report by updating weekly and monthly KPIs on:

• The number of active students and total number of students by programme type.
• Expected leavers.
• Space available on each campus.
• The Net Promoter Score (NPS) and progression rate per bootcamp.
• Content ratings (promoter, neutral or detractor ratings from students).
• Attendance of onsite students on campus.
• Attendance of online students in lectures.
• The progression rate of students by cohort and programme type.
• The graduation rate of students by cohort and programme type.

• Conduct weekly check-ins with Campus managers and the Admissions team to be clear on
• on-site space availability in order to accurately plan on-site student admissions.
• Oversee delivery and running of online bootcamps, ensuring all academic support mechanisms are well executed.
• Manage the Mentors and other reviewers that conduct reviews of student work by ensuring they achieve required turnaround times and conduct necessary one-on-one check-ins with students.
• Oversee the mentor capacity allocation and routing of students via the API to ensure best balancing.
• Tracking response time and quality metrics per-mentor via Metabase and interfacing with mentors to improve these.
• Facilitating and tracking and growing the pool of DBCA reviewers.
• Assist with the creation, reviewing and updating of department documentation, policies and procedures.
• Enforce all academic policies and students code of conduct, and deal with any matters that are handed over by support based on the escalations policy.
• Deal with complaints as is described in the complaints policy.
• Assist with the scheduling of content reviews and evaluations.

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ABOUT US

HyperionDev is the largest provider of software development education in Southern Africa, and one of the largest globally. Counted among the top education technology startups in EMEA with headquarters in Cape Town and London, we support learners from over 40 countries in changing into fulfilling tech careers. We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review, lowering the cost of accessing tech careers.

In 2016 we won first prize in Facebook's Innovation Challenge, with Facebook selecting us as the most socially impactful startup operating in Africa and financially backing us, alongside Google . We were originally launched from the University of Cambridge, and our leadership team consists of world-leading talent from companies such as Google, Amazon, 2U/GetSmarter, Yoco and PwC, and those who have previously built and gone on to sell large businesses. We are looking for team members who are ambitious, motivated and have a track record of over-achieving and exceeding targets.

Join us at a time when we are reinventing tech education and how technology can drive higher quality education at scale for markets that have some of the most underperforming tertiary institutions and schools globally.

ABOUT THE ROLE

As the Placements Coordinator at HyperionDev you will be working to ensure that our graduates are placed into tech careers after completing one of our coding bootcamps.

This involves making sure that students nearing graduation are on track to be ‘placement ready’ with stellar technical portfolios and up-to-date placement profiles on HyperionDev’s own developer placement platform called ‘HyperionDev Connect’. Your role will also include introducing non-HyperionDev graduates to HyperionDev Connect, and signing up both junior developer applicants and suitable tech employers onto the Connect platform. You will act as a talent advisor to our graduates, and to Connect applicant developers in general, match them with suitable roles and companies, and support them in progressing towards placement.

You will also assist in generating and qualifying potential leads for our Recruitment Account Executives to ensure the optimum use of their time liaising with hiring companies. You will need to reach out to these leads with the aim of generating employer interest in hiring our developer graduates. Once the Account Executive confirms a hiring partner, you would then be responsible for supporting the matchmaking, interview scheduling and feedback communication between the hiring companies and our developer candidates.

The Placements Coordinator  will also be working closely with the marketing team to coordinate and report on the effectiveness of top of the funnel lead generation campaigns in order to better target, expand awareness of our developer placement offering and the product development of the HyperionDev Connect platform.

RESPONSIBILITIES

• Ensure our final-level students and graduates are completing the technical and portfolio work required to have them ‘Technically Ready’ for placement.
• Ensure that final-level students and graduates create Connect profiles.
• Facilitate our final-level students’ and graduates’ applications to companies on the Connect platform.
• Regularly check-in, support and monitor our graduates’ placement efforts.
• Facilitate non HyperionDev graduates/final-level students in creating profiles and applying to jobs on Connect, and supporting them in getting placed.
• Assist with interview scheduling and candidate availability through the hiring companies’ recruitment process.
• Help optimise the Account Executives’ time by generating positive leads and building successful relationships and understanding the  needs of companies hiring our graduate developers.
• Manage our applicant and company leads database on the CRM accurately and efficiently to ensure a healthy pipeline.
• Identify potential hiring companies and manage progression tracking of leads through the pipeline to accurately depict the progress of graduate placements.
• Update graduate placement trackers with the hiring companies outcomes and update the CRM with feedback on their recruitment process and record reasons for unsuccessful placements.
• Support and drive effective marketing initiatives for placing our graduates, provide feedback on lead quality and engagement ratio, and assist with the market segmentation and targeting strategy by providing feedback on most likely to convert hiring company profiles.

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ABOUT US

HyperionDev is the largest provider of software development education in Southern Africa, and one of the largest globally. Counted among the top education technology startups in EMEA with headquarters in Cape Town and London, we support learners from over 40 countries in changing into fulfilling tech careers. We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review, lowering the cost of accessing tech careers.

In 2016 we won first prize in Facebook's Innovation Challenge, with Facebook selecting us as the most socially impactful startup operating in Africa and financially backing us, alongside Google . We were originally launched from the University of Cambridge, and our leadership team consists of world-leading talent from companies such as Google, Amazon, 2U/GetSmarter, Yoco and PwC, and those who have previously built and gone on to sell large businesses. We are looking for team members who are ambitious, motivated and have a track record of over-achieving and exceeding targets.

Join us at a time when we are reinventing tech education and how technology can drive higher quality education at scale for markets that have some of the most underperforming tertiary institutions and schools globally.

ABOUT THE ROLE

As an experienced Course Consultant at HyperionDev, you must have a proven track record of 2+ years of commercial sales experience, excellent communication skills, an excellent understanding of technology, and a track record of meeting and exceeding targets.

In this role, you will be providing consultation about technical education, employment options and career progression to people looking for career change. As a trusted expert, you will consult potential customers to understand their education needs and career goals to match their future goals with one of our HyperionDev coding bootcamps which are designed to help those in non-tech careers switch to full-time coding jobs. You will manage the customer relationship from lead assignment to close.

As an experienced consultant, you will be in a position of responsibility within the team, with substantial growth opportunities. You will assist the Head of Sales in defining the sales strategy and processes, and optimising the metrics set for your team. You should be excited about not just working hard in a small but rapidly growing startup, but building it with your own direct ownership in the business. You must be hungry to convert leads to sales with the knowledge that our online courses change the lives of people for the better. You must be ambitious and want to make the most of the tremendous opportunities you'll have being a core part of a small but fast growing team.

RESPONSIBILITIES

• Engaging with a range of qualified leads over phone to advise them on course choice and close sales
• Employing a consultative sales approach to help guide customers through their education with our Hyperion Development Boot Camps
• Working towards KPIs and exceeding sales targets set by the Head of Sales.
• Maintaining strong long-term relationships with our customers
• Training junior sales staff members, as and when needed
• Ensuring all administration relating to sales is completed effectively
• Working closely with other teams and finding opportunities to optimise sales
• Contributing to process improvements throughout the startup
• Paying attention to competitors and their activities within the e-learning space.
• Identifying opportunities for new business within the market.

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The Student Success Manager is passionate about seeing our students succeed in their drive to change into a career in tech. They oversee and ensure that student onboarding, student experience, student community and student placement functions of the success team are managed and optimised to ensure students graduate and are able to be placed. In this role you are the custodian of the student journey from start date, to graduation. You will be responsible for all matters relating to student satisfaction as they complete their bootcamp.

This role involves the resolution management of all tickets logged through Zendesk, by categorising all tickets according to type and urgency and facilitating escalations where applicable. Informing product development and optimisation through analyzing data on student feedback and tracking data and enrolments on our Careers platform. Coordinating communications with graduates, and supporting our Head of Education, Head of Placements & Head of Admissions in iterating our business model and processes to improve NPS, student retention, graduation rates, public reviews, placement rates & overall satisfaction.

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RESPONSIBILITIES
• Ensure smooth and efficient onboarding of students each month
• Advise the Head of Admission on monthly seats available per course based on available occupancy, graduating students, drop outs and late registrants
• Maintain consistent progress of students through delivering a quality experience
• Executing all student wellness processes such that an average NPS of 9/10 is maintained at all times.
• Manage and report on quarterly satisfaction surveys through call out sessions to all our student base to ensure student happiness at all times and root out potential issues before they become complaints
• Work closely with mentors in tracking activity and progress of students to ensure a smooth transition into career preparation and support phase
• Understand all student operations and support in defining new policies such as pausing a bootcamp, switching between bootcamps, switching from onsite to online and vice versa, and advise the Head of Education on student feedback and possible solutions
• Contribute to the successful placements of HyperionDev graduates through HyperionDev Careers
• Manage and ensure all career guidance & support documents including compulsory technical career tasks, CV preparation material and technical interview resources are accessible to all students about to graduate
• Ensure that HyperionDev grads’ online portfolios are up to date and interfacing with mentors for feedback on portfolios where necessary before handing over to the Careers team
• Manage and grow an engaged student community
• Support the planning & execution of networking events and be able to provide success metrics after each event
• Drive student engagement on Discourse and Discord in order to promote a self and peer based learning culture at HyperionDe

Effective and efficient execution of the sales and merchandising function at store level.

Prodigy Finance is a platform that delivers socially responsible financial services, making it possible for students to fulfil their dream of studying at the world’s top universities and schools by financing their international postgraduate studies, whilst delivering competitive financial and social returns to alumni, institutional and private investors.

This borderless and innovative model enables education loan financing to students from across the globe, using predicted post-degree affordability rather than present-day salary. Since 2007, Prodigy Finance has extended over $1 billion dollars in loans to over 19000 students from over 150 countries attending over 750 world class universities around the world.

We are funded by some of the best, pre-eminent institutions in the world including Index Ventures, Balderton Capital and RMIH.

What will you do in the role?

The Product Manager will be part of a function that sets the company product strategy. You will work day to day in a cross functional team to gather and prioritise customer and business requirements, set objectives and key results, define the short and long-term product roadmaps and work closely with the Technology team to continue to deliver an outstanding product. The role particularly focuses on ensuring customers are able to secure their loan and how to move the money effectively.

Guide a products contribution to a business unit. This extends from increasing the profitability of existing products to developing new products or features for the company. Determine and manage the roadmap of a technical product. Maintain a wish list and backlog of new features of the product for development prioritisation.
Expand commercial software product portfolio.

LifeCheq is a fast growing and innovative, tech-based financial consultancy firm operating in both Cape Town and Johannesburg. We help clients link their goals and values to an actionable roadmap, and help them achieve these goals. We’re looking for a results-driven Sales Representative to actively seek out and engage customer prospects.

Role outline

• Reach out to customer leads (supplied by the marketing team) through cold calling
• Explain the LifeCheq value proposition for our sessions and masterclasses and book onboarding meetings and sign up clients
• Prospect for leads via LinkedIn and other channels
• Achieve agreed upon sales targets and outcomes within schedule
• Follow up with clients after sales to get feedback and generate referrals from clients
• Follow up to ensure that clients have completed the onboarding process and are getting their plans done by a consultant where relevant
• Attend events and sell the LifeCheq proposition to attendees to drive both referrals from clients and lead sign ups
• Establish, develop and maintain positive business and client relationships
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Coordinate sales effort with team members and other departments
• Assist with the ongoing development of the sales process