Root is a fast-growing tech startup and we’re on a mission to build the future of insurance.
Our Business Development team is looking for an experienced individual who will ensure our customers have an excellent Root experience and become Root evangelists. You'll be the primary point of contact for the customers that have been assigned to you.
To succeed, you must develop a deep understanding of the Root product and the industry we serve, how it's used by different users in our clients' organisations, the business processes of our partners, as well as any applicable laws and regulations.
What you'll do:
Core responsibilities:
We are looking for someone with:
Core requirements to perform responsibilities:
The Root Team and how we enable success:
Our team is made up of smart, passionate, and kind individuals working together to build a world-class company. We take the time to develop personal relationships with each other. Over and above daily team lunches, we do frequent team outings and ad-hoc adventures (when global pandemics permit).
We create and enable an environment for people to do their best work. To support this, we focus on a culture of autonomy, transparency and trust. As a startup, we care a lot about innovation, and believe in an iterative way of working to drive innovation forward. We encourage each other and foster a working culture of sharing early versions of your work and getting quick feedback.
You can read more about Root here, and our culture here.
Why join us?
We have ambitious goals. Our mission is to power innovators in insurance, globally, and we’re well on our way there. You’ll join at a very exciting part of the journey, and your contribution over the next few years will directly and visibly impact Root’s global success.
Our team is incredibly friendly and collaborative. If you care about solving challenging problems with people you enjoy being around, this is the place for you.
Please note:
Root has an inclusive culture. We encourage applicants from diverse backgrounds to apply and introduce their skill set to us. Open positions at Root are competitive and we often receive high volumes of applicants. If you have not received further updates on your application after three weeks, you’re welcome to request feedback.
Paystack helps businesses in Africa get paid by anyone, from anywhere in the world. Thousands of businesses of all sizes use our modern payments platform, including MTN, UPS, AXA Mansard Insurance, and many others.
Within a little over 5 years, our close-knit team now processes over 50% of all online payments in Nigeria. Recently, we were acquired by global payments leader Stripe to accelerate online commerce across Africa.
At Paystack, we believe that we will win by recruiting talented people and giving them the space, resources, and support to do the best work of their lives. We hire the most capable people, treat them with genuine respect, and give them the means to succeed. And we’d love your help!
About the Customer Success Manager, User Operations (Reviews) role
We're looking for an experienced customer success leader to help Paystack build Africa's most delightful customer experience.
We approach customer support a little differently at Paystack. For one thing, customer support is housed within our Growth department, which reflects our deep belief that the quality of our customer interactions is an important growth lever. Our customer support team is also deeply embedded within our product delivery teams, to ensure a strong feedback loop between what we're seeing in the field, and rapid process and feature improvements.
What this means is that in addition to responding quickly and helpfully to both merchants and merchants' customers, our primary goal within the User Operations team is to build scalable systems that pre-empt friction before it happens. And where we discover inefficiency, we work closely with cross-functional teams to implement long-term solutions which ensure that those issues never happen again.
We're able to do this by hiring smart, empathetic problem-solvers, and giving them custom tools that empowers them to accelerate growth for Paystack merchants.
What is the scope of your responsibilities?
The Reviews team ensures that all businesses in Nigeria, Ghana, and South Africa collecting payments with Paystack meet the necessary regulatory requirements to do so.
As the Customer Success Manager for User Operations (Reviews), you will work with the Product, Engineering, Design, and Marketing teams to build a delightful onboarding experience for businesses signing up on Paystack, while ensuring that those businesses go through rigorous checks.
These checks are super important to maintain the trust that people have in the Paystack brand. When a customer makes a payment to a business using Paystack, they should have the confidence that that business has been meticulously vetted before being allowed to transact.
You will optimize that vetting process, and lead a team of User Operations Specialists to ensure that businesses collecting payments with Paystack do so safely. You will study historical data from businesses we've onboarded in the past, and gain familiarity with regulations in the countries we operate in to create business review processes that help us onboard great businesses while preventing bad actors. You will also develop resources to help businesses understand how to operate compliantly in different markets.
There has never been a better time to join Paystack. We're building the financial technology rails that thousands of businesses across several countries rely on to drive growth, and as the CSM for User Ops, you and your team will ensure a high level of operational efficiency that keeps us worthy of their trust.
—
This is a remote-friendly, full-time role, reporting directly to the Customer Success Lead. The successful candidate will ideally be physically located within the GMT -3 to GMT +3 timezones. If you're based outside Nigeria, the role will require occasional travel to Lagos, Nigeria at least four times a year, when it's safer to travel.
We'll trust you to
You'll thrive as Paystack's CSM for User Operations (Reviews) if you
Nice to have
Application Instructions - Read carefully!
Application Deadline
17 October, 2021 at 11:59PM WAT
Questions? Please contact Stephen at steve@paystack.com.
Paystack is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We’re committed to providing employees with a work environment that is progressive and open-minded. Our employment philosophy is to hire the best people and empower them to do the best work of their lives. Employment decisions are based on business needs and individual merit without regard to race, color, religion, ethnicity, sexual orientation, nationality, marital status, gender or age.
Paystack helps businesses in Africa get paid by anyone, from anywhere in the world. Thousands of businesses of all sizes use our modern payments platform, including MTN, UPS, AXA Mansard Insurance, and many others.
Within a little over 5 years, our close-knit team now processes over 50% of all online payments in Nigeria. Recently, we were acquired by global payments leader Stripe to accelerate online commerce across Africa.
At Paystack, we believe that we will win by recruiting talented people and giving them the space, resources, and support to do the best work of their lives. We hire the most capable people, treat them with genuine respect, and give them the means to succeed. And we’d love your help!
About the Customer Success Manager, User Operations (Engagements) role
We're looking for an experienced customer success leader to help Paystack build Africa's most delightful customer experience.
We approach customer support a little differently at Paystack. For one thing, customer support is housed within our Growth department, which reflects our deep belief that the quality of our customer interactions is an important growth lever. Our customer support team is also deeply embedded within our product delivery teams, to ensure a strong feedback loop between what we're seeing in the field, and rapid process and feature improvements.
What this means is that in addition to responding quickly and helpfully to both merchants and merchants' customers, our primary goal within the User Operations team is to build scalable systems that preempt friction before it happens. And where we discover inefficiency, we work closely with cross-functional teams to implement long-term solutions which ensure that those issues never happens again.
We're able to do this by hiring smart, empathetic problem-solvers, and giving them custom tools that empowers them to accelerate growth for Paystack merchants.
What is the scope of your responsibilities?
As the Customer Success Manager for User Operations (Engagements) you will lead a team of User Operations Specialists and outsourced support agents to a deliver delightful customer experiences to merchants in Nigeria, Ghana, and South Africa (and more coming).
You will optimise existing messaging channels (email, social media, phone, live chat), deploy new ones (e.g. WhatsApp), and ensure that every single person who reaches out to Paystack consistently has a superlative experience.
You will work closely with the Product and Engineering teams to ensure that feedback from users is incorporated into product improvements. You will also work with these teams to ensure that your direct reports and our vendor agents have the best tools and integrations needed to carry out their work efficiently.
There has never been a better time to join Paystack. We're building the financial technology rails that thousands of businesses across several countries rely on to drive growth, and as the CSM for User Ops, you and your team will ensure a high level of operational efficiency that keeps us worthy of their trust.
—
This is a remote-friendly, full-time role, reporting directly to the Customer Success Lead. The successful candidate will ideally be physically located within the GMT -3 to GMT +3 timezones. If you're based outside Nigeria, the role will require occasional travel to Lagos, Nigeria at least four times a year, when it's safer to travel.
We'll trust you to
You'll thrive as Paystack's CSM for User Operations (Engagements) if you
Application Instructions (Read carefully)
Application Deadline
17 October, 2021.at 11:59PM
Questions? Please contact Stephen at steve@paystack.com.
Paystack is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We’re committed to providing employees with a work environment that is progressive and open-minded. Our employment philosophy is to hire the best people and empower them to do the best work of their lives. Employment decisions are based on business needs and individual merit without regard to race, color, religion, ethnicity, sexual orientation, nationality, marital status, gender or age.
About the job
Role And Responsibilities
Qualifications & Experience
Coindirect is an equal opportunities employer. We value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion
The opportunity
As an editor for OfferZen Source, you’ll play a key role in growing a community of software developers who write about things they have learned, done and found useful – all so that other developers can learn from their insights through highly actionable content.
What you will do
What impact you will have
What will make you a very good fit
Who we are
Over the last 5 years, OfferZen has managed to make a large dent in the South African tech recruitment space – and we're speeding up. Our team has exploded from 4 to 100+ and we’re looking to add more smart people who want to contribute meaningfully.
Our mission is to improve the experience of finding work for people involved in making software, from developers to designers and data scientists. OfferZen does that by flipping the traditional recruitment model on its head and getting companies to reach out to candidates with upfront offers.
What it's like to work here
We're good at remote: We are focused on intently creating an exceptional remote working culture for our distributed workforce. Although we have office spaces in Cape Town and Amsterdam, we empower and encourage our team to work remotely. This provides the advantage of flexibility and mobility based on what is most suitable for their lifestyle.
We love to do fun stuff together. We are focused on building a connected tribe and a sense of belonging. We value unique and diverse approaches and ensure we create opportunities to share and learn from each other. We have regular online events, show and tells and a book club as well as regional and annual off-site events.
We're dedicated to authenticity: We treat people as people, caring personally and speaking openly. We foster low-ego behaviour - we own our mistakes as well as our victories. We're never about blame. We're always about honesty, learning and continuous improvement. We ensure lots of transparency and visibility. From OKRs and strategy to analytics and company performance numbers, it's all available for you to see and understand.
We're passionate about learning and levelling up: Everyone at OfferZen strives for a growth mindset. We read books, listen to podcasts, share expertise obsessively, then take on hard challenges with smart guidance and support. When things go wrong, we look for the learning and how to improve.
We’re all about balance: We believe that maintaining a healthy balance between home and work is the key to feeling happier and more productive. This is where remote work and flexibility come in. We also offer 20 days of leave a year which are available to use from the time you start.
The opportunity
This role is a force multiplier for our customer-facing teams. You are responsible for making these teams more effective and efficient - allowing us to deliver better service and ultimately grow revenue.
You would join our newly formed Revenue Operations (RevOps) function within OfferZen. RevOps has one job – to drive growth through operational efficiency across our company and candidate lifecycles. Our goal is to create a world-class customer experience by making sure that all customer-facing teams understand exactly what process to follow, use the best tools and are guided by clear insights. Our team currently consists of our Head of RevOps and our Systems Specialist. We are now looking for someone to take on the responsibility of Enablement Specialist.
As a core part of the RevOps team, you’d get to work closely with all the customer-facing and product humans at OfferZen to break down information silos! You’ll do so by creating, owning, and delivering delightful training and informative content that drives alignment and understanding between teams.
These enablement initiatives will directly improve outputs from the processes, tools, and data that OfferZen’s customer-facing teams use every day.
What you’ll do
We need someone with
The OfferZen Story
OfferZen is on a mission to improve the experience of finding work for people involved in making software, from developers to designers and data scientists through the utilization of our world-class online recruitment marketplace. We do this by flipping the traditional recruitment model on its head and getting companies to reach out to candidates with upfront offers.
Over the last 5 years, we have managed to make a large dent in the South African online tech recruitment marketplace – and we're speeding up. We have a team of 100+ people with offices in both Cape Town and Amsterdam. At 5 years young, we’re still in an exciting start-up phase which allows us to develop new and exciting ideas, innovate our product, and think creatively about solving real problems.
What it's like to work here
We love to do fun stuff together. We are focused on building a connected tribe and a sense of belonging. We value unique and diverse approaches and ensure we create opportunities to share and learn from each other. We have regular online events, ‘show and tells’ and a book club as well as regional and annual off-site events.
We're dedicated to authenticity: We treat people as people, caring personally and speaking openly. We foster low-ego behavior - we own our mistakes as well as our victories. We're never about blame. We're always about honesty, learning, and continuous improvement. We ensure lots of transparency and visibility. From OKRs and strategy to analytics and company performance numbers, it's all available for you to see and understand.
We're passionate about learning and levelilng up: Everyone at OfferZen strives for a growth mindset. We read books, listen to podcasts, share expertise obsessively, then take on hard challenges with smart guidance and support. When things go wrong, we look for ‘the learning’ and how to improve.
We're good at remote: We believe that maintaining a healthy balance between home and work is the key to feeling happier and more productive. We work remotely and have set up the tools and systems to successfully work and interact with your team and the broader company with ease. We also offer 20 days of leave a year which are available to use from the time you start.
The world is changing. We all want something different.
At Luno, we see you as an individual, and we want to unleash your potential and empower you to become the best possible version of yourself.
Luno welcomes crypto lovers and crypto newbies. You - just like everyone in the world - are on your own unique crypto-learning journey.
We are a mission-driven cryptocurrency company that is building more open and equal access to the future of money. You don’t have to know lots about crypto to be interested in joining us, you just have to feel that upgrading the world to a fairer financial system matters, and that you’d like to be part of this global change. We’re a passionate and committed team taking on a challenge of epic proportions. Like the first moon landing, it requires a special kind of people working together with unusual skill, focus and determination. We need the best team on board for our mission.
If that sounds like a culture you’d thrive in, then we are excited to hear from you.
A little about us
The role in a nutshell
You will be part of the team at Luno which is responsible for all social media content distribution, community management, and reporting across multiple regions and on various platforms. This will mean working closely with our brand engagement team to see their creative campaigns come to life at a local level, partnering with the customer success team to drive customer satisfaction, as well as championing industry and topical engagement with our communities in order to support our marketing efforts. You will report into Jennifer within the marketing team. You can meet her here.
The mission will involve
In the first six months you will:
Behavioural Attributes:
The ideal Lunaut for this role will have:
Life at Luno
If you’re looking to work on something truly global and disruptive with a forward-thinking and ambitious team that highly values diversity, teamwork, and the continuous quest for excellence, then this is an opportunity for you.
Like the majority of the companies, Luno is currently working remotely to keep our employees safe, which means you will not be physically, but virtually onboarded for now!
We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Intern opportunities
Franc is a fintech startup trying to make investing as easy as possible for the first time investor and those who are too intimidated by all the options out there. We have grown quickly over the last 2 years and are looking for smart, dynamic and committed individuals to join the organisation.
The intern role/s will primarily be on a remote basis with a preference for Johannesburg based candidates given most of our staff are based there and we meet once a week at the Johannesburg office. Candidates must have their own computer and daily access to fast and reliable internet.
We are looking for recent university graduates to assist with all or some of the following - operations, analytics, customer support, marketing, product development as well as a number of different business areas. Interns will be exposed to a number of aspects of the business and will work closely with other relevant team members. Candidates that are self motivated and have good attention to detail will do very well. Expect a steep learning curve which will place you in good stead for the rest of your career.
The initial probation period will be 3 months with a longer term contract potentially offered after if the candidate impresses and is comfortable with the role.
Please send through CV and school and university transcripts. to careers@franc.app
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Chipper Cash delivers free and fair financial services that make the lives of millions of Africans better in a small way, every day. Our mission is to unlock global opportunities and bring Africa together, one transaction at a time. Chipper is the largest mobile cross-border money transfer platform in Africa and backed by some of the most reputable Venture Capital firms in the world. Come join us!
Our Customer Operations team is at the heart of Chipper, as it is the first point of contact with our customers and the one who knows most intimately the struggles and hopes of customers. Most important is the team’s ability to respond to customers with empathy and work alongside customers to solve their problems. It’s about much more than resolving tickets. It’s about helping us also find solutions that will prevent customers from having problems in the first place and help us deliver on the promise of Chipper working like magic.
What You Will Be Doing
Qualifications You Will Need
Next Steps:
If you feel you are a fit, please apply because we would love to hear from you. It means a lot to us that you have taken the time to read through our job description so thank you for your time. We wish you all the best in your job search.
We hire candidates of any race, colour, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chipper Cash is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know.
About the Role
Uber Eats is looking for an experienced account manager who can collaborate with our largest enterprise accounts on Uber EATS in South Africa. This role calls for a combination of relationship management, business strategy, operational excellence and problem solving. You should be comfortable in an "all hands on deck" environment, love solving problems, thrive in a startup culture, and above all be passionate about food.
We are moving a mile a minute to make sure that Uber users, partner restaurants, and partner drivers are able to experience the magic of Uber Eats. The Key Account Manager is a critical role that will own some of the most valuable partnerships for Uber Eats in South Africa - collaborating with them to help them grow their business sustainably whilst delivering the best experience to Uber Eats users, with the goal of making Uber Eats their most loved delivery platform.
What You Will Do:
What You Will Need:
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
About the Role
The Marketplace Operations team within Central Operations is responsible for driving business impact by combining data-driven insights & marketplace intelligence to create a balanced, efficient & reliable marketplace.
As the Marketplace Operations Analyst, you will primarily focus on improving marketplace reliability and managing alternative payment methods. Through various projects, you will deep dive into various marketplace issues and seek to solve these by optimising on existing processes or implementing new process that scale well.
What You Will Do:
What You Will Need:
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
We’re looking for an ambitious, dedicated, results-driven and crypto obsessed Investment Analyst. As our Crypto Investment Analyst, you’ll be responsible for helping to grow our customer base through the launch of new investment products and investment analytics while assisting in performing a wide-range of market research. You’ll partner with a world-renowned cryptocurrency expert to research and analyze crypto assets. You'll support our team in evaluating new asset classes and markets.
If you’re passionate about crypto, DeFi, financial analysis and investing then this role is for you.
We know that we win over the long-term by building customer trust and this starts with industry-leading research and analysis. You’ll work closely with our founder, CFO and Investment Analyst.
You’ll thrive in this role if you’re fintech-obsessed, are outcomes-focused, are passionate about the crypto and DeFi sectors, read Bloomberg for fun and enjoy financial analytics and investing.
WHAT YOU WILL BE RESPONSIBLE FOR
As a Crypto Investment Analyst, you’ll be working directly with our Lead Investment Analyst and the marketing team to drive user growth, improve customer trust and expand the Revix community.
You'll be directly responsible for:
WHAT WE CONSIDER CRITICAL TO THIS ROLE
NICE TO HAVES
SKILLS, COMPETENCIES AND INTERESTS REQUIRED FOR THIS ROLE
About the job
Role And Responsibilities
Qualifications & Experience
Coindirect is an equal opportunities employer. We value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion
The world is changing. We all want something different.
At Luno, we see you as an individual, and we want to unleash your potential and empower you to become the best possible version of yourself.
Luno welcomes crypto lovers and crypto newbies. You - just like everyone in the world - are on your own unique crypto-learning journey.
We are a mission-driven cryptocurrency company that is building more open and equal access to the future of money. You don’t have to know lots about crypto to be interested in joining us, you just have to feel that upgrading the world to a fairer financial system matters, and that you’d like to be part of this global change. We’re a passionate and committed team taking on a challenge of epic proportions. Like the first moon landing, it requires a special kind of people working together with unusual skill, focus and determination. We need the best team on board for our mission.
If that sounds like a culture you’d thrive in, then we are excited to hear from you.
A little about us
The role in a nutshell
You will be part of the team at Luno which is responsible for all social media content distribution, community management, and reporting across multiple regions and on various platforms. This will mean working closely with our brand engagement team to see their creative campaigns come to life at a local level, partnering with the customer success team to drive customer satisfaction, as well as championing industry and topical engagement with our communities in order to support our marketing efforts. You will report into Jennifer within the marketing team. You can meet her here.
The mission will involve
In the first six months you will:
Behavioural Attributes:
The ideal Lunaut for this role will have:
Life at Luno
If you’re looking to work on something truly global and disruptive with a forward-thinking and ambitious team that highly values diversity, teamwork, and the continuous quest for excellence, then this is an opportunity for you.
Like the majority of the companies, Luno is currently working remotely to keep our employees safe, which means you will not be physically, but virtually onboarded for now!
We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Paystack helps businesses in Africa get paid by anyone, from anywhere in the world. Thousands of businesses of all sizes use our modern payments platform, including MTN, UPS, AXA Mansard Insurance, and many others.
Within a little over 5 years, our close-knit team now processes over 50% of all online payments in Nigeria. Recently, we were acquired by global payments leader Stripe to accelerate online commerce across Africa.
At Paystack, we believe that we will win by recruiting talented people and giving them the space, resources, and support to do the best work of their lives. We hire the most capable people, treat them with genuine respect, and give them the means to succeed. And we’d love your help!
About the Customer Success Manager, User Operations (Reviews) role
We're looking for an experienced customer success leader to help Paystack build Africa's most delightful customer experience.
We approach customer support a little differently at Paystack. For one thing, customer support is housed within our Growth department, which reflects our deep belief that the quality of our customer interactions is an important growth lever. Our customer support team is also deeply embedded within our product delivery teams, to ensure a strong feedback loop between what we're seeing in the field, and rapid process and feature improvements.
What this means is that in addition to responding quickly and helpfully to both merchants and merchants' customers, our primary goal within the User Operations team is to build scalable systems that pre-empt friction before it happens. And where we discover inefficiency, we work closely with cross-functional teams to implement long-term solutions which ensure that those issues never happen again.
We're able to do this by hiring smart, empathetic problem-solvers, and giving them custom tools that empowers them to accelerate growth for Paystack merchants.
What is the scope of your responsibilities?
The Reviews team ensures that all businesses in Nigeria, Ghana, and South Africa collecting payments with Paystack meet the necessary regulatory requirements to do so.
As the Customer Success Manager for User Operations (Reviews), you will work with the Product, Engineering, Design, and Marketing teams to build a delightful onboarding experience for businesses signing up on Paystack, while ensuring that those businesses go through rigorous checks.
These checks are super important to maintain the trust that people have in the Paystack brand. When a customer makes a payment to a business using Paystack, they should have the confidence that that business has been meticulously vetted before being allowed to transact.
You will optimize that vetting process, and lead a team of User Operations Specialists to ensure that businesses collecting payments with Paystack do so safely. You will study historical data from businesses we've onboarded in the past, and gain familiarity with regulations in the countries we operate in to create business review processes that help us onboard great businesses while preventing bad actors. You will also develop resources to help businesses understand how to operate compliantly in different markets.
There has never been a better time to join Paystack. We're building the financial technology rails that thousands of businesses across several countries rely on to drive growth, and as the CSM for User Ops, you and your team will ensure a high level of operational efficiency that keeps us worthy of their trust.
—
This is a remote-friendly, full-time role, reporting directly to the Customer Success Lead. The successful candidate will ideally be physically located within the GMT -3 to GMT +3 timezones. If you're based outside Nigeria, the role will require occasional travel to Lagos, Nigeria at least four times a year, when it's safer to travel.
We'll trust you to
Paystack helps businesses in Africa get paid by anyone, from anywhere in the world. Thousands of businesses of all sizes use our modern payments platform, including MTN, UPS, AXA Mansard Insurance, and many others.
Within a little over 5 years, our close-knit team now processes over 50% of all online payments in Nigeria. Recently, we were acquired by global payments leader Stripe to accelerate online commerce across Africa.
At Paystack, we believe that we will win by recruiting talented people and giving them the space, resources, and support to do the best work of their lives. We hire the most capable people, treat them with genuine respect, and give them the means to succeed. And we’d love your help!
About the Customer Success Manager, User Operations (Reviews) role
We're looking for an experienced customer success leader to help Paystack build Africa's most delightful customer experience.
We approach customer support a little differently at Paystack. For one thing, customer support is housed within our Growth department, which reflects our deep belief that the quality of our customer interactions is an important growth lever. Our customer support team is also deeply embedded within our product delivery teams, to ensure a strong feedback loop between what we're seeing in the field, and rapid process and feature improvements.
What this means is that in addition to responding quickly and helpfully to both merchants and merchants' customers, our primary goal within the User Operations team is to build scalable systems that pre-empt friction before it happens. And where we discover inefficiency, we work closely with cross-functional teams to implement long-term solutions which ensure that those issues never happen again.
We're able to do this by hiring smart, empathetic problem-solvers, and giving them custom tools that empowers them to accelerate growth for Paystack merchants.
What is the scope of your responsibilities?
The Reviews team ensures that all businesses in Nigeria, Ghana, and South Africa collecting payments with Paystack meet the necessary regulatory requirements to do so.
As the Customer Success Manager for User Operations (Reviews), you will work with the Product, Engineering, Design, and Marketing teams to build a delightful onboarding experience for businesses signing up on Paystack, while ensuring that those businesses go through rigorous checks.
These checks are super important to maintain the trust that people have in the Paystack brand. When a customer makes a payment to a business using Paystack, they should have the confidence that that business has been meticulously vetted before being allowed to transact.
You will optimize that vetting process, and lead a team of User Operations Specialists to ensure that businesses collecting payments with Paystack do so safely. You will study historical data from businesses we've onboarded in the past, and gain familiarity with regulations in the countries we operate in to create business review processes that help us onboard great businesses while preventing bad actors. You will also develop resources to help businesses understand how to operate compliantly in different markets.
There has never been a better time to join Paystack. We're building the financial technology rails that thousands of businesses across several countries rely on to drive growth, and as the CSM for User Ops, you and your team will ensure a high level of operational efficiency that keeps us worthy of their trust.
—
This is a remote-friendly, full-time role, reporting directly to the Customer Success Lead. The successful candidate will ideally be physically located within the GMT -3 to GMT +3 timezones. If you're based outside Nigeria, the role will require occasional travel to Lagos, Nigeria at least four times a year, when it's safer to travel.
We'll trust you to
Paystack helps businesses in Africa get paid by anyone, from anywhere in the world. Thousands of businesses of all sizes use our modern payments platform, including MTN, UPS, AXA Mansard Insurance, and many others.
Within a little over 5 years, our close-knit team now processes over 50% of all online payments in Nigeria. Recently, we were acquired by global payments leader Stripe to accelerate online commerce across Africa.
At Paystack, we believe that we will win by recruiting talented people and giving them the space, resources, and support to do the best work of their lives. We hire the most capable people, treat them with genuine respect, and give them the means to succeed. And we’d love your help!
About the Customer Success Manager, User Operations (Reviews) role
We're looking for an experienced customer success leader to help Paystack build Africa's most delightful customer experience.
We approach customer support a little differently at Paystack. For one thing, customer support is housed within our Growth department, which reflects our deep belief that the quality of our customer interactions is an important growth lever. Our customer support team is also deeply embedded within our product delivery teams, to ensure a strong feedback loop between what we're seeing in the field, and rapid process and feature improvements.
What this means is that in addition to responding quickly and helpfully to both merchants and merchants' customers, our primary goal within the User Operations team is to build scalable systems that pre-empt friction before it happens. And where we discover inefficiency, we work closely with cross-functional teams to implement long-term solutions which ensure that those issues never happen again.
We're able to do this by hiring smart, empathetic problem-solvers, and giving them custom tools that empowers them to accelerate growth for Paystack merchants.
What is the scope of your responsibilities?
The Reviews team ensures that all businesses in Nigeria, Ghana, and South Africa collecting payments with Paystack meet the necessary regulatory requirements to do so.
As the Customer Success Manager for User Operations (Reviews), you will work with the Product, Engineering, Design, and Marketing teams to build a delightful onboarding experience for businesses signing up on Paystack, while ensuring that those businesses go through rigorous checks.
These checks are super important to maintain the trust that people have in the Paystack brand. When a customer makes a payment to a business using Paystack, they should have the confidence that that business has been meticulously vetted before being allowed to transact.
You will optimize that vetting process, and lead a team of User Operations Specialists to ensure that businesses collecting payments with Paystack do so safely. You will study historical data from businesses we've onboarded in the past, and gain familiarity with regulations in the countries we operate in to create business review processes that help us onboard great businesses while preventing bad actors. You will also develop resources to help businesses understand how to operate compliantly in different markets.
There has never been a better time to join Paystack. We're building the financial technology rails that thousands of businesses across several countries rely on to drive growth, and as the CSM for User Ops, you and your team will ensure a high level of operational efficiency that keeps us worthy of their trust.
—
This is a remote-friendly, full-time role, reporting directly to the Customer Success Lead. The successful candidate will ideally be physically located within the GMT -3 to GMT +3 timezones. If you're based outside Nigeria, the role will require occasional travel to Lagos, Nigeria at least four times a year, when it's safer to travel.
We'll trust you to
You'll thrive as Paystack's CSM for User Operations (Reviews) if you
Nice to have
Application Instructions - Read carefully!
Application Deadline
17 October, 2021 at 11:59PM WAT
Questions? Please contact Stephen at steve@paystack.com.
Paystack is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We’re committed to providing employees with a work environment that is progressive and open-minded. Our employment philosophy is to hire the best people and empower them to do the best work of their lives. Employment decisions are based on business needs and individual merit without regard to race, color, religion, ethnicity, sexual orientation, nationality, marital status, gender or age.
Paystack helps businesses in Africa get paid by anyone, from anywhere in the world. Thousands of businesses of all sizes use our modern payments platform, including MTN, UPS, AXA Mansard Insurance, and many others.
Within a little over 5 years, our close-knit team now processes over 50% of all online payments in Nigeria. Recently, we were acquired by global payments leader Stripe to accelerate online commerce across Africa.
At Paystack, we believe that we will win by recruiting talented people and giving them the space, resources, and support to do the best work of their lives. We hire the most capable people, treat them with genuine respect, and give them the means to succeed. And we’d love your help!
About the Customer Success Manager, User Operations (Engagements) role
We're looking for an experienced customer success leader to help Paystack build Africa's most delightful customer experience.
We approach customer support a little differently at Paystack. For one thing, customer support is housed within our Growth department, which reflects our deep belief that the quality of our customer interactions is an important growth lever. Our customer support team is also deeply embedded within our product delivery teams, to ensure a strong feedback loop between what we're seeing in the field, and rapid process and feature improvements.
What this means is that in addition to responding quickly and helpfully to both merchants and merchants' customers, our primary goal within the User Operations team is to build scalable systems that preempt friction before it happens. And where we discover inefficiency, we work closely with cross-functional teams to implement long-term solutions which ensure that those issues never happens again.
We're able to do this by hiring smart, empathetic problem-solvers, and giving them custom tools that empowers them to accelerate growth for Paystack merchants.
What is the scope of your responsibilities?
As the Customer Success Manager for User Operations (Engagements) you will lead a team of User Operations Specialists and outsourced support agents to a deliver delightful customer experiences to merchants in Nigeria, Ghana, and South Africa (and more coming).
You will optimise existing messaging channels (email, social media, phone, live chat), deploy new ones (e.g. WhatsApp), and ensure that every single person who reaches out to Paystack consistently has a superlative experience.
You will work closely with the Product and Engineering teams to ensure that feedback from users is incorporated into product improvements. You will also work with these teams to ensure that your direct reports and our vendor agents have the best tools and integrations needed to carry out their work efficiently.
There has never been a better time to join Paystack. We're building the financial technology rails that thousands of businesses across several countries rely on to drive growth, and as the CSM for User Ops, you and your team will ensure a high level of operational efficiency that keeps us worthy of their trust.
—
This is a remote-friendly, full-time role, reporting directly to the Customer Success Lead. The successful candidate will ideally be physically located within the GMT -3 to GMT +3 timezones. If you're based outside Nigeria, the role will require occasional travel to Lagos, Nigeria at least four times a year, when it's safer to travel.
We'll trust you to
Paystack helps businesses in Africa get paid by anyone, from anywhere in the world. Thousands of businesses of all sizes use our modern payments platform, including MTN, UPS, AXA Mansard Insurance, and many others.
Within a little over 5 years, our close-knit team now processes over 50% of all online payments in Nigeria. Recently, we were acquired by global payments leader Stripe to accelerate online commerce across Africa.
At Paystack, we believe that we will win by recruiting talented people and giving them the space, resources, and support to do the best work of their lives. We hire the most capable people, treat them with genuine respect, and give them the means to succeed. And we’d love your help!
About the Customer Success Manager, User Operations (Engagements) role
We're looking for an experienced customer success leader to help Paystack build Africa's most delightful customer experience.
We approach customer support a little differently at Paystack. For one thing, customer support is housed within our Growth department, which reflects our deep belief that the quality of our customer interactions is an important growth lever. Our customer support team is also deeply embedded within our product delivery teams, to ensure a strong feedback loop between what we're seeing in the field, and rapid process and feature improvements.
What this means is that in addition to responding quickly and helpfully to both merchants and merchants' customers, our primary goal within the User Operations team is to build scalable systems that preempt friction before it happens. And where we discover inefficiency, we work closely with cross-functional teams to implement long-term solutions which ensure that those issues never happens again.
We're able to do this by hiring smart, empathetic problem-solvers, and giving them custom tools that empowers them to accelerate growth for Paystack merchants.
What is the scope of your responsibilities?
As the Customer Success Manager for User Operations (Engagements) you will lead a team of User Operations Specialists and outsourced support agents to a deliver delightful customer experiences to merchants in Nigeria, Ghana, and South Africa (and more coming).
You will optimise existing messaging channels (email, social media, phone, live chat), deploy new ones (e.g. WhatsApp), and ensure that every single person who reaches out to Paystack consistently has a superlative experience.
You will work closely with the Product and Engineering teams to ensure that feedback from users is incorporated into product improvements. You will also work with these teams to ensure that your direct reports and our vendor agents have the best tools and integrations needed to carry out their work efficiently.
There has never been a better time to join Paystack. We're building the financial technology rails that thousands of businesses across several countries rely on to drive growth, and as the CSM for User Ops, you and your team will ensure a high level of operational efficiency that keeps us worthy of their trust.
—
This is a remote-friendly, full-time role, reporting directly to the Customer Success Lead. The successful candidate will ideally be physically located within the GMT -3 to GMT +3 timezones. If you're based outside Nigeria, the role will require occasional travel to Lagos, Nigeria at least four times a year, when it's safer to travel.
We'll trust you to
Paystack helps businesses in Africa get paid by anyone, from anywhere in the world. Thousands of businesses of all sizes use our modern payments platform, including MTN, UPS, AXA Mansard Insurance, and many others.
Within a little over 5 years, our close-knit team now processes over 50% of all online payments in Nigeria. Recently, we were acquired by global payments leader Stripe to accelerate online commerce across Africa.
At Paystack, we believe that we will win by recruiting talented people and giving them the space, resources, and support to do the best work of their lives. We hire the most capable people, treat them with genuine respect, and give them the means to succeed. And we’d love your help!
About the Customer Success Manager, User Operations (Engagements) role
We're looking for an experienced customer success leader to help Paystack build Africa's most delightful customer experience.
We approach customer support a little differently at Paystack. For one thing, customer support is housed within our Growth department, which reflects our deep belief that the quality of our customer interactions is an important growth lever. Our customer support team is also deeply embedded within our product delivery teams, to ensure a strong feedback loop between what we're seeing in the field, and rapid process and feature improvements.
What this means is that in addition to responding quickly and helpfully to both merchants and merchants' customers, our primary goal within the User Operations team is to build scalable systems that preempt friction before it happens. And where we discover inefficiency, we work closely with cross-functional teams to implement long-term solutions which ensure that those issues never happens again.
We're able to do this by hiring smart, empathetic problem-solvers, and giving them custom tools that empowers them to accelerate growth for Paystack merchants.
What is the scope of your responsibilities?
As the Customer Success Manager for User Operations (Engagements) you will lead a team of User Operations Specialists and outsourced support agents to a deliver delightful customer experiences to merchants in Nigeria, Ghana, and South Africa (and more coming).
You will optimise existing messaging channels (email, social media, phone, live chat), deploy new ones (e.g. WhatsApp), and ensure that every single person who reaches out to Paystack consistently has a superlative experience.
You will work closely with the Product and Engineering teams to ensure that feedback from users is incorporated into product improvements. You will also work with these teams to ensure that your direct reports and our vendor agents have the best tools and integrations needed to carry out their work efficiently.
There has never been a better time to join Paystack. We're building the financial technology rails that thousands of businesses across several countries rely on to drive growth, and as the CSM for User Ops, you and your team will ensure a high level of operational efficiency that keeps us worthy of their trust.
—
This is a remote-friendly, full-time role, reporting directly to the Customer Success Lead. The successful candidate will ideally be physically located within the GMT -3 to GMT +3 timezones. If you're based outside Nigeria, the role will require occasional travel to Lagos, Nigeria at least four times a year, when it's safer to travel.
We'll trust you to
You'll thrive as Paystack's CSM for User Operations (Engagements) if you
Application Instructions (Read carefully)
Application Deadline
17 October, 2021.at 11:59PM
Questions? Please contact Stephen at steve@paystack.com.
Paystack is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We’re committed to providing employees with a work environment that is progressive and open-minded. Our employment philosophy is to hire the best people and empower them to do the best work of their lives. Employment decisions are based on business needs and individual merit without regard to race, color, religion, ethnicity, sexual orientation, nationality, marital status, gender or age.
The opportunity
This role is a force multiplier for our customer-facing teams. You are responsible for making these teams more effective and efficient - allowing us to deliver better service and ultimately grow revenue.
You would join our newly formed Revenue Operations (RevOps) function within OfferZen. RevOps has one job – to drive growth through operational efficiency across our company and candidate lifecycles. Our goal is to create a world-class customer experience by making sure that all customer-facing teams understand exactly what process to follow, use the best tools and are guided by clear insights. Our team currently consists of our Head of RevOps and our Systems Specialist. We are now looking for someone to take on the responsibility of Enablement Specialist.
As a core part of the RevOps team, you’d get to work closely with all the customer-facing and product humans at OfferZen to break down information silos! You’ll do so by creating, owning, and delivering delightful training and informative content that drives alignment and understanding between teams.
These enablement initiatives will directly improve outputs from the processes, tools, and data that OfferZen’s customer-facing teams use every day.
What you’ll do
The opportunity
This role is a force multiplier for our customer-facing teams. You are responsible for making these teams more effective and efficient - allowing us to deliver better service and ultimately grow revenue.
You would join our newly formed Revenue Operations (RevOps) function within OfferZen. RevOps has one job – to drive growth through operational efficiency across our company and candidate lifecycles. Our goal is to create a world-class customer experience by making sure that all customer-facing teams understand exactly what process to follow, use the best tools and are guided by clear insights. Our team currently consists of our Head of RevOps and our Systems Specialist. We are now looking for someone to take on the responsibility of Enablement Specialist.
As a core part of the RevOps team, you’d get to work closely with all the customer-facing and product humans at OfferZen to break down information silos! You’ll do so by creating, owning, and delivering delightful training and informative content that drives alignment and understanding between teams.
These enablement initiatives will directly improve outputs from the processes, tools, and data that OfferZen’s customer-facing teams use every day.
What you’ll do
The opportunity
This role is a force multiplier for our customer-facing teams. You are responsible for making these teams more effective and efficient - allowing us to deliver better service and ultimately grow revenue.
You would join our newly formed Revenue Operations (RevOps) function within OfferZen. RevOps has one job – to drive growth through operational efficiency across our company and candidate lifecycles. Our goal is to create a world-class customer experience by making sure that all customer-facing teams understand exactly what process to follow, use the best tools and are guided by clear insights. Our team currently consists of our Head of RevOps and our Systems Specialist. We are now looking for someone to take on the responsibility of Enablement Specialist.
As a core part of the RevOps team, you’d get to work closely with all the customer-facing and product humans at OfferZen to break down information silos! You’ll do so by creating, owning, and delivering delightful training and informative content that drives alignment and understanding between teams.
These enablement initiatives will directly improve outputs from the processes, tools, and data that OfferZen’s customer-facing teams use every day.
What you’ll do
We need someone with
The OfferZen Story
OfferZen is on a mission to improve the experience of finding work for people involved in making software, from developers to designers and data scientists through the utilization of our world-class online recruitment marketplace. We do this by flipping the traditional recruitment model on its head and getting companies to reach out to candidates with upfront offers.
Over the last 5 years, we have managed to make a large dent in the South African online tech recruitment marketplace – and we're speeding up. We have a team of 100+ people with offices in both Cape Town and Amsterdam. At 5 years young, we’re still in an exciting start-up phase which allows us to develop new and exciting ideas, innovate our product, and think creatively about solving real problems.
What it's like to work here
We love to do fun stuff together. We are focused on building a connected tribe and a sense of belonging. We value unique and diverse approaches and ensure we create opportunities to share and learn from each other. We have regular online events, ‘show and tells’ and a book club as well as regional and annual off-site events.
We're dedicated to authenticity: We treat people as people, caring personally and speaking openly. We foster low-ego behavior - we own our mistakes as well as our victories. We're never about blame. We're always about honesty, learning, and continuous improvement. We ensure lots of transparency and visibility. From OKRs and strategy to analytics and company performance numbers, it's all available for you to see and understand.
We're passionate about learning and levelilng up: Everyone at OfferZen strives for a growth mindset. We read books, listen to podcasts, share expertise obsessively, then take on hard challenges with smart guidance and support. When things go wrong, we look for ‘the learning’ and how to improve.
We're good at remote: We believe that maintaining a healthy balance between home and work is the key to feeling happier and more productive. We work remotely and have set up the tools and systems to successfully work and interact with your team and the broader company with ease. We also offer 20 days of leave a year which are available to use from the time you start.
About the Role
The Marketplace Operations team within Central Operations is responsible for driving business impact by combining data-driven insights & marketplace intelligence to create a balanced, efficient & reliable marketplace.
As the Marketplace Operations Analyst, you will primarily focus on improving marketplace reliability and managing alternative payment methods. Through various projects, you will deep dive into various marketplace issues and seek to solve these by optimising on existing processes or implementing new process that scale well.
What You Will Do:
About the Role
The Marketplace Operations team within Central Operations is responsible for driving business impact by combining data-driven insights & marketplace intelligence to create a balanced, efficient & reliable marketplace.
As the Marketplace Operations Analyst, you will primarily focus on improving marketplace reliability and managing alternative payment methods. Through various projects, you will deep dive into various marketplace issues and seek to solve these by optimising on existing processes or implementing new process that scale well.
What You Will Do:
About the Role
The Marketplace Operations team within Central Operations is responsible for driving business impact by combining data-driven insights & marketplace intelligence to create a balanced, efficient & reliable marketplace.
As the Marketplace Operations Analyst, you will primarily focus on improving marketplace reliability and managing alternative payment methods. Through various projects, you will deep dive into various marketplace issues and seek to solve these by optimising on existing processes or implementing new process that scale well.
What You Will Do:
What You Will Need:
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Root is a fast-growing tech startup and we’re on a mission to build the future of insurance.
Our Business Development team is looking for an experienced individual who will ensure our customers have an excellent Root experience and become Root evangelists. You'll be the primary point of contact for the customers that have been assigned to you.
To succeed, you must develop a deep understanding of the Root product and the industry we serve, how it's used by different users in our clients' organisations, the business processes of our partners, as well as any applicable laws and regulations.
What you'll do:
Core responsibilities:
Root is a fast-growing tech startup and we’re on a mission to build the future of insurance.
Our Business Development team is looking for an experienced individual who will ensure our customers have an excellent Root experience and become Root evangelists. You'll be the primary point of contact for the customers that have been assigned to you.
To succeed, you must develop a deep understanding of the Root product and the industry we serve, how it's used by different users in our clients' organisations, the business processes of our partners, as well as any applicable laws and regulations.
What you'll do:
Core responsibilities:
Root is a fast-growing tech startup and we’re on a mission to build the future of insurance.
Our Business Development team is looking for an experienced individual who will ensure our customers have an excellent Root experience and become Root evangelists. You'll be the primary point of contact for the customers that have been assigned to you.
To succeed, you must develop a deep understanding of the Root product and the industry we serve, how it's used by different users in our clients' organisations, the business processes of our partners, as well as any applicable laws and regulations.
What you'll do:
Core responsibilities:
We are looking for someone with:
Core requirements to perform responsibilities:
The Root Team and how we enable success:
Our team is made up of smart, passionate, and kind individuals working together to build a world-class company. We take the time to develop personal relationships with each other. Over and above daily team lunches, we do frequent team outings and ad-hoc adventures (when global pandemics permit).
We create and enable an environment for people to do their best work. To support this, we focus on a culture of autonomy, transparency and trust. As a startup, we care a lot about innovation, and believe in an iterative way of working to drive innovation forward. We encourage each other and foster a working culture of sharing early versions of your work and getting quick feedback.
You can read more about Root here, and our culture here.
Why join us?
We have ambitious goals. Our mission is to power innovators in insurance, globally, and we’re well on our way there. You’ll join at a very exciting part of the journey, and your contribution over the next few years will directly and visibly impact Root’s global success.
Our team is incredibly friendly and collaborative. If you care about solving challenging problems with people you enjoy being around, this is the place for you.
Please note:
Root has an inclusive culture. We encourage applicants from diverse backgrounds to apply and introduce their skill set to us. Open positions at Root are competitive and we often receive high volumes of applicants. If you have not received further updates on your application after three weeks, you’re welcome to request feedback.
About the Role
Uber Eats is looking for an experienced account manager who can collaborate with our largest enterprise accounts on Uber EATS in South Africa. This role calls for a combination of relationship management, business strategy, operational excellence and problem solving. You should be comfortable in an "all hands on deck" environment, love solving problems, thrive in a startup culture, and above all be passionate about food.
We are moving a mile a minute to make sure that Uber users, partner restaurants, and partner drivers are able to experience the magic of Uber Eats. The Key Account Manager is a critical role that will own some of the most valuable partnerships for Uber Eats in South Africa - collaborating with them to help them grow their business sustainably whilst delivering the best experience to Uber Eats users, with the goal of making Uber Eats their most loved delivery platform.
What You Will Do:
About the Role
Uber Eats is looking for an experienced account manager who can collaborate with our largest enterprise accounts on Uber EATS in South Africa. This role calls for a combination of relationship management, business strategy, operational excellence and problem solving. You should be comfortable in an "all hands on deck" environment, love solving problems, thrive in a startup culture, and above all be passionate about food.
We are moving a mile a minute to make sure that Uber users, partner restaurants, and partner drivers are able to experience the magic of Uber Eats. The Key Account Manager is a critical role that will own some of the most valuable partnerships for Uber Eats in South Africa - collaborating with them to help them grow their business sustainably whilst delivering the best experience to Uber Eats users, with the goal of making Uber Eats their most loved delivery platform.
What You Will Do:
About the Role
Uber Eats is looking for an experienced account manager who can collaborate with our largest enterprise accounts on Uber EATS in South Africa. This role calls for a combination of relationship management, business strategy, operational excellence and problem solving. You should be comfortable in an "all hands on deck" environment, love solving problems, thrive in a startup culture, and above all be passionate about food.
We are moving a mile a minute to make sure that Uber users, partner restaurants, and partner drivers are able to experience the magic of Uber Eats. The Key Account Manager is a critical role that will own some of the most valuable partnerships for Uber Eats in South Africa - collaborating with them to help them grow their business sustainably whilst delivering the best experience to Uber Eats users, with the goal of making Uber Eats their most loved delivery platform.
What You Will Do:
What You Will Need:
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Intern opportunities
Franc is a fintech startup trying to make investing as easy as possible for the first time investor and those who are too intimidated by all the options out there. We have grown quickly over the last 2 years and are looking for smart, dynamic and committed individuals to join the organisation.
The intern role/s will primarily be on a remote basis with a preference for Johannesburg based candidates given most of our staff are based there and we meet once a week at the Johannesburg office. Candidates must have their own computer and daily access to fast and reliable internet.
We are looking for recent university graduates to assist with all or some of the following - operations, analytics, customer support, marketing, product development as well as a number of different business areas. Interns will be exposed to a number of aspects of the business and will work closely with other relevant team members. Candidates that are self motivated and have good attention to detail will do very well. Expect a steep learning curve which will place you in good stead for the rest of your career.
The initial probation period will be 3 months with a longer term contract potentially offered after if the candidate impresses and is comfortable with the role.
Please send through CV and school and university transcripts. to careers@franc.app